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  • Knowledge Base
  • 1. How can I save $5 off my membership with automatic renewal? Views: 2217 Public
    Automatic renewal is a great option to prevent a lapse in AAA membership services. To enroll in automatic membership renewal, log in to your AAA.com account to opt in and enter your payment information. Your membership will have a one-time discount of $5 the first year you enroll in automatic renewal. Your card will be charged 30 days before your renewal date to prevent a lapse in coverage in the event the card information expires before your renewal. You will receive a statement showing a $0 b  More...
  • 2. How do I enroll in e-billing for my AAA membership? Views: 1597 Public
    Log in to your Online Account and toggle the option for e-Billing to receive your membership renewal statements by email. By enrolling in paperless/electronic billing ( ebilling or e-billing ) you accept that AAA Minneapolis will update your email preferences to subscribe your email address into e-bill related communications. If you choose to unsubscribe from all emails at any time you will no longer receive membership renewal bills.
  • 3. Does my AAA membership cover me anywhere in the United States? Views: 19689 Public
    As a AAA member, you are eligible to receive service anywhere in the United States and Canada. If you are unable to obtain service from AAA in a covered area, you may obtain service from another provider and apply for Roadside Assistance Reimbursement from AAA.
  • 4. Can I upgrade my membership and use the new benefits right away, or is there a waiting period? Views: 10459 Public
    Members can upgrade their present level of service to AAA Plus, AAA Plus RV, AAA Premier or AAA Premier RV anytime during their membership year. There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your upgraded membership benefits. If you need to use your upgraded benefits within the first three days after upgrading, a service fee will apply. Members who have used four (4) service calls in the membership year are not eligible to upgrade   More...
  • 5. Does my AAA membership cover me if I locked my keys in the car or lost my keys? Views: 8366 Public
    Auto Lock Key Service If your key is locked inside the vehicle, lost or broken; locksmith service is covered up to the limit of benefit, which is determined by your membership plan: Basic membership: up to $75 Plus membership: up to $125* Premier membership: up to $200* Home Lockout Service Home lockout service is provided to members with Premier coverage plans only, up to $200. *Financial limits and coverages are for service within AAA Minneapolis service territory and will be handled by reim  More...
  • 6. What is the difference between Basic, Plus and Premier memberships? Views: 8172 Public
    The biggest difference is in the towing Emergency Roadside Assistance benefit. For more detailed information, see membership terms conditions or compare membership plans side-by-side. Basic Membership Provides 4 service calls per membership year. Free towing from the scene of your disablement of up to 5 miles in any direction, per service call. Mileage charges may apply after the first 5 miles. Plus Membership Provides 4 service calls per membership year. Free towing from the scene of your   More...
  • 7. Can I join AAA today and immediately request emergency roadside assistance, or is there a waiting period? Views: 6518 Public
    There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your free AAA Emergency Roadside Assistance. This applies for all new and newly reinstated members and Associate members, as well as for members who upgrade from a lower level of service to a higher level of service. Should anyone on your membership account require AAA Emergency Roadside Assistance during the three-day waiting period, there will be a service fee that must be paid prior to  More...
  • 8. What is included in my five miles of free towing? Views: 4595 Public
    AAA will travel any distance to get to a stranded member. Once there, AAA's Basic membership provides free towing back to the contractor's facility, or 5 miles of free towing in any direction from the disablement. That's sufficient to get you to a repair facility in over 90% of cases. If you wish to be towed to your favorite mechanic - and the shop is located more than 5 miles from the breakdown - mileage charges may apply. Learn more about Emergency Roadside Assistance . AAA's P  More...
  • 9. I got a new car. Do I need to update my AAA membership to change vehicle information? Views: 4588 Public
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. Make  More...
  • 10. What is a "club code"? Views: 4398 Public
    AAA is a nationwide federation of automobile clubs, and each club has a unique club code. Club codes are indicated on membership cards. The club code for AAA Minneapolis is 057.
  • 11. How do I manage my membership online? Views: 2919 Public
    To access to your membership information online, add your AAA Minneapolis membership number to your online account. Sign in to aaa.com Click on My Account in the upper-right corner to log in If you have already added your membership number, you will see your current membership information. If you haven't added your membership number, you will see the following message: Please enter your AAA membership number. Click on Enter your 16-digit membership number On the following page, under   More...
  • 12. How many tows/service calls do I have left? Views: 2884 Public
    To check how many service calls (including but not limited to tows, battery jump-starts, lock-outs, tire changes, etc.) you or your associate member(s) have remaining in your membership year, contact AAA Roadside Assistance at 952-927-2727.
  • 13. How many cars are covered with my AAA membership? Views: 2425 Public
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. To e  More...
  • 14. How do I make an online payment for membership or insurance? Views: 2392 Public
    AAA Membership You may renew your membership online Insurance Securely view and pay bills, renew your policy or check on claims on the Manage My Insurance page.
  • 15. How can I print a temporary membership card? Views: 2286 Public
    Log in to your AAA.com Online Account . If you don't already have one, you can Create a New Online Account . After logging in, you will see an image of your AAA membership card with a link underneath to print a temporary card. If you don't see your membership card, or instead see a message that states Please enter your AAA membership number, you will need to add your membership number to your online account by clicking Enter your 16-digit membership number.
  • 16. What is an Associate member? Views: 2270 Public
    Associate members receive the same services and benefits as, and reside within the same household as, the Primary member. Individuals Eligible for Associate Memberships Spouse or partner of the Primary member Dependent children, age 0-25, who reside in the household or who are away at school Extended family members who reside in the same household Associate members cannot make changes to a membership; only the Primary can authorize any changes.
  • 17. How do I upgrade my membership? Views: 2240 Public
    Log in to your online account to access the Upgrade or Add a Member options Select the upgraded level of membership and click Continue Fill out your payment information to complete your membership upgrade
  • 18. What is the difference between Primary members and Associate members? Do they receive the same benefits? Views: 2101 Public
    Associate members receive the same benefits as the primary member. Primary Member The Primary Member is the first person in the household to join AAA. Only Primary members can make changes to a membership. Associate Members Associate Members are a spouse/partner, dependent child up to age 25 who reside in the same household or away at school.
  • 19. How can I cancel my AAA membership? Views: 2094 Public
    Call AAA Membership Service Center at 952-927-2567 and a customer service representative will be happy to assist you.
  • 20. How do I add additional people to my AAA membership? Views: 2074 Public
    Add an Associate Member Log in to your online account to access the Upgrade or Add a Member options Scroll down to Add On to Your Membership and select the toggle to Add a Member Fill in the associate member details Click Continue Fill out your payment information to complete your membership upgrade Additionally, all memberships on an account must be on the same membership plan (Basic, Plus or Premier).
  • 21. I forgot my username. How do I retrieve it? Views: 1928 Public
    The username/user ID for your online account will be your email address. The same account is used for both AAA.com and the AAA Mobile App. If you aren't sure which email address you used: Visit the Password Reset page and enter the email you believe you used. If you entered the correct email, you'll receive a password reset email. If you entered an email address not associated with your online account, you'll receive a message indicating the email is not recognized. Even if you recei  More...
  • 22. I'm trying to create an online account but the website won't take my membership number. Why? Views: 1539 Public
    Check Your Club There are two AAA clubs in Minnesota: AAA Minneapolis, which covers Hennepin county, and AAA MN/IA, which covers greater Minnesota. Which club do I belong to? You can check the club code on your membership card: If the club code is 057, you are a member of AAA Minneapolis. If the club code is 049, you are a member of AAA MN/IA. Visit AAA.com/stop and enter your home ZIP code (the same ZIP code you entered when you joined). This will redirect you to the correct club website. You m  More...
  • 23. I just moved to the area and need to transfer my membership from a different club. What is the process for transferring a membership? Views: 1358 Public
    If your membership is up for renewal in your current state and your move to Minneapolis is permanent, you will want to transfer your membership to AAA Minneapolis. To transfer your membership, Contact Member Services or call 952-927-2567.
  • 24. How do I renew a gift membership that I gave to a loved one? Views: 1328 Public
    Thank you for giving the gift of AAA! For gift membership recipients who live in Hennepin County, Columbia Heights, Hilltop, Fridley, Spring Lake Park You may renew their membership online, without logging in. You will need: Their membership number Their home zip code Their last name Visit AAA.com/Renew to complete your gift membership renewal. For gift membership recipients who live outside of Hennepin County, Columbia Heights, Hilltop, Fridley, Spring Lake Park Visit AAA.com/Stop and enter  More...
  • 25. How do I change a name on my AAA membership? Views: 1240 Public
    For your security, member names cannot be changed online. Please call AAA Member Services at 952-927-2567 and we will be happy to assist you in updating your membership.