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  • 1. What DMV services are available at AAA branches in California? Views: 8430 Public
    AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA.com/DMV . AAA branches in California offer the following services: Renew vehicle registration Renew boat/trailer registration Get duplicate registration certificates and temporary operation permits Get replacement registration stickers Order personalized plates Order duplicate plates Reinstat  More...
  • 2. How do I file a complaint regarding my AAA Membership or service? Views: 4072 Public
    There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Experienced representatives are available to assist you Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. You can contact the Emergency Road Service or Member Services departments to have the representative file a complaint case. Reach the Emergency Road Service department by calling 800-222-4357. Representatives are available to assist you 24/7. AAA Member Servi  More...
  • 3. How do I pay my AAA Insurance bill online? Views: 4009 Public
    To pay your AAA Insurance bill online, visit https://csaa-insurance.aaa.com/paymybill and follow the instructions on screen. You may choose to make a one-time payment or create a MyPolicy account to make payments, manage autopay, and save payment methods. On the Dashboard or Payments screens, locate the policy for which you'd like to make a payment and select the arrow. Confirm or edit the payment amount. You can choose to pay the minimum due, the full amount, or enter a different amount. Se  More...
  • 4. How many service calls are included in my AAA membership? Views: 3129 Public
    AAA Membership provides each Member up to an aggregate of four (4) total Emergency Road Services per Membership year. AAA Emergency Road Service coverage includes the following services: Mobile battery service Tire change Fuel delivery Lockout/locksmith service Mechanical aid Towing To find out how many service calls you’ve used during your current Membership year, please call AAA Member Services at 800-922-8228 Monday through Friday, 7:00 a.m. to 9:00 p.m., and Saturday and Sunday, 7:00 a  More...
  • 5. What are the primary differences between the Classic, Plus, and Premier levels of AAA Membership? Views: 2936 Public
    AAA has three levels of membership: AAA Classic Membership Provides 5 miles of towing per breakdown incident. Members will be responsible for the payment of additional costs and expenses of tows that are in excess of 5 miles. Up to $50 reimbursement for car locksmith services Free fuel delivery AAA Plus Membership Provides 100 miles of towing per breakdown incident Up to $100 reimbursement for car locksmith services Free fuel and delivery AAA Premier Membership Provides 200 miles of free towing   More...
  • 6. How do I apply for reimbursement for Emergency Roadside Assistance? Views: 2734 Public
    While AAA roadside services are available any time of day, no matter where you are, we understand special circumstances may arise and require help from another provider—such as extreme weather conditions or the lack of a AAA contractor in a particular area. In these cases, AAA Members may submit a reimbursement form with their original paid receipts* for consideration. Be sure to always keep copies for your files. Please allow 6–8 weeks for processing. For your convenience, print and  More...
  • 7. How do I cancel my membership? Views: 2240 Public
    AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to assist you Monday-Friday 7 am to 9 pm PST and Saturday-Sunday 7 am to 7 pm PST. *At this time you are not able to cancel your membership online or via email
  • 8. How do I request a replacement Membership card if mine is lost, stolen, or out of date? Views: 2205 Public
    We fulfill Membership card requests for Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming. You may request replacement Membership cards from your online account, by emailing us, or over the phone. To request online: Please sign in to your online account . Once you are logged in, click on Request Replacement Card. You'll be asked to confirm your request. (You can also print a temporary card to use until your new one arrives, or download your digital card from the AAA   More...
  • 9. I have permanently moved to Northern California, Nevada, Utah, Arizona, Alaska, Montana, Wyoming. How do I transfer my membership from another state? Views: 1993 Public
    If your membership is up for renewal in your current state and your move to our territory is permanent, you will want to transfer your membership to AAA Northern California, Nevada, Utah, Arizona, Alaska, Montana, Wyoming. To transfer your membership, just call our Member Services at (800) 922-8228. Representatives are available to serve you Mon-Fri 7 am to 9 pm and Sat-Sun 7 am to 7pm (Pacific Time).
  • 10. How do I order maps, TourBook Guides, and other travel information? Views: 1967 Public
    To order AAA maps, TourBook Guides, and other travel materials, please visit us online . Be sure to browse the AAA TripTik Travel Planner , which lets you instantly create clear, easy-to-read maps you can print at home. The TripTik Travel Planner also includes the best fuel prices on your route, plus hotels, restaurants, and sightseeing activities along the way.