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  • 1. What DMV services are available at AAA branches in California? Views: 31736 Public
    AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA California DMV Services AAA branches in California offer the following services: Renew vehicle registration Renew boat/trailer registration Get duplicate registration certificates and temporary operation permits Get replacement registration stickers Order personalized plates Order duplicate p  More...
  • 2. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period? Views: 17376 Public
    Any new AAA Membership or added associates is subject to a 48 hour wait period after payment is received. The benefits of the new or upgraded Memberships and added associates, including AAA Emergency Roadside Assistance , become available to Members only after the wait period is complete. However, you can pay a $75 fee to waive the waiting period and get help right away. Safety situations will always be handled with the highest attention. In these exceptional situations we may waive the waiting   More...
  • 3. How do I file a complaint regarding my AAA Membership or service? Views: 17199 Public
    There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Experienced representatives are available to assist you Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. You can contact the Emergency Road Service or Member Services departments to have the representative file a complaint case. Reach the Emergency Road Service department by calling 800-222-4357. Representatives are available to assist you 24/7. AAA Member Servi  More...
  • 4. Can I renew my driver’s license at a AAA branch? Views: 15868 Public
    AAA is committed to assisting Members with some of life's every day activities. At this time, AAA does not offer any type of driver’s license services in our branches in most states*. See all AAA DMV Services See all MVD services at AAA in Arizona . *Note: AAA locations in Montana are able to assist with MVD services including driver's license and ID services.
  • 5. How do I request a replacement Membership card if mine is lost, stolen, or out of date? Views: 13581 Public
    We fulfill Membership card requests for Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming. You may request replacement Membership cards from your online account, by emailing us, or over the phone. For a more streamlined process and immediate access to your Membership card, add a card to your phone’s Wallet app. Simply log in to your online account and choose either the Google or Apple Wallet links. This digital card is a valid proof of Membership for all AAA servic  More...
  • 6. How do I cancel my membership? Views: 13195 Public
    AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to assist you Monday-Friday 7 am to 9 pm PST and Saturday-Sunday 7 am to 7 pm PST. *At this time you are not able to cancel your membership online or via email
  • 7. Does AAA offer windshield glass repair services? Views: 12472 Public
    AAA will reimburse Premier Members up to $50 per Membership per year for one windshield repair/replacement reimbursement.* Requesting reimbursements from AAA is easy. Just follow the instructions found at AAA.com/reimbursement . *This benefit is for AAA Premier Members only. To receive a reimbursement, you must submit the original receipt or proof of payment along with a completed reimbursement form. Note: AAA Members in Phoenix, Tucson, Prescott, and Payson can use AAA Mobile Auto Glass Service  More...
  • 8. Does my AAA Membership cover my whole family? Views: 11548 Public
    Yes, but additional family members must each be enrolled as an Associate on your AAA Membership account. Primary Membership - The Primary Member is the first person in the household to join AAA. Membership includes roadside assistance and all other AAA services and benefits. Associate Membership - Associate Membership is available to family members who reside in the same household as the Primary Member and/or dependent students who are away at school. Associate Members receive the same services   More...
  • 9. What is AAA Emergency Roadside Assistance? Views: 11567 Public
    With AAA on your side, you're prepared for an emergency before it happens. AAA will come to your aid 24 hours a day—weekends, holidays, rain or shine. You're covered in any car, whether you're the passenger or the driver, anywhere in the U.S. or Canada. Without AAA, a breakdown can be a serious problem, and just one tow could cost more than $100. With AAA Membership, your first four service calls are free. AAA Members enjoy the peace of mind that comes from knowing 24/7 help is  More...
  • 10. How do I request Emergency Roadside Assistance? Views: 10550 Public
    There are three ways to request roadside assistance from AAA: Online Visit AAA.com/ERS , click on the “Request Road Service Online” button in the banner, and follow the prompts on the screen. Mobile App In the AAA Mobile App, click on the tow truck “Roadside” icon at the bottom of the screen and follow the prompts on the screen. To download the AAA Mobile App, please visit AAA.com/mobile . Call Please call 800-AAA HELP (800-222-4357) to place a roadside service request. W  More...