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  • 1. What DMV services are available at AAA branches in California? Views: 24534 Public
    AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA California DMV Services AAA branches in California offer the following services: Renew vehicle registration Renew boat/trailer registration Get duplicate registration certificates and temporary operation permits Get replacement registration stickers Order personalized plates Order duplicate p  More...
  • 2. How do I cancel my membership? Views: 22267 Public
    AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to assist you Monday-Friday 7 am to 9 pm Pacific and Saturday-Sunday 7 am to 7 pm Pacific. If you are enrolled in Automatic Renewal you may opt out of Automatic Renewal and your current Membership will end on the renewal date. This ensures that  More...
  • 3. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period? Views: 19536 Public
    Any new AAA Membership or added household member is subject to a 48 hour wait period for AAA Emergency Roadside Assistance after payment is received. However, you can call 800-222-4357, pay a $75 fee to waive the waiting period, and get help right away. Safety situations will always be handled with the highest attention. In these exceptional situations we may waive the waiting period policy. Any Membership account change regarding upgraded AAA Memberships or added household members is subject to  More...
  • 4. How do I request a replacement Membership card if mine is lost, stolen, or out of date? Views: 16386 Public
    We fulfill Membership card requests for Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming. You may request replacement Membership cards from your online account, by emailing us, or over the phone. For a more streamlined process and immediate access to your Membership card, add a card to your phone’s Wallet app. Simply log in to your online account and choose either the Google or Apple Wallet links. This digital card is a valid proof of Membership for all AAA servic  More...
  • 5. How do I manage the Digital Membership cards for my Family Members? Views: 11748 Public
    Simple, each household member will have their own AAA Membership number. They just log into https://mwg.aaa.com/my-account and sign in or create an account. Once logged in they will see the buttons to down load their own card. To complete creating their online account they will need their email address and AAA Membership number. All Membership numbers for family members are available in the primary Member's online account.
  • 6. How do I order maps, TourBook Guides, and other travel information? Views: 11602 Public
    To order AAA maps, TourBook Guides, and other travel materials, please visit us online . Be sure to browse the AAA TripTik Travel Planner , which lets you instantly create clear, easy-to-read maps you can print at home. The TripTik Travel Planner also includes the best fuel prices on your route, plus hotels, restaurants, and sightseeing activities along the way.
  • 7. Can I renew my driver’s license at a AAA branch? Views: 10272 Public
    AAA locations in Montana are able to assist with MVD services including driver's license and ID services. Drivers license services in other states must be handled with that state's DMV or MVD.
  • 8. Does my AAA Membership cover my whole family? Views: 11284 Public
    Yes, but additional family members must each be enrolled as an Associate on your AAA Membership account. Primary Membership - The Primary Member is the first person in the household to join AAA. Membership includes roadside assistance and all other AAA services and benefits. Associate Membership - Associate Membership is available to household members who reside in the same household as the Primary Member and/or dependent students who are away at school. Associate Members receive the same servic  More...
  • 9. How do I file a complaint regarding my AAA Membership or service? Views: 10549 Public
    There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Experienced representatives are available to assist you Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. You can contact the Emergency Road Service or Member Services departments to have the representative file a complaint case. Reach the Emergency Road Service department by calling 800-222-4357 (1-800-AAA-HELP). Representatives are available to assist you 24/7.  More...
  • 10. How can I file a claim? Views: 9795 Public
    If you have been involved in an accident and need to file a claim please visit AAA Claims .