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  • 1. How do I pay my AAA Insurance bill online? Views: 3967 Public
    To pay your AAA Insurance bill online, visit https://csaa-insurance.aaa.com/paymybill and follow the instructions on screen. You may choose to make a one-time payment or create a MyPolicy account to make payments, manage autopay, and save payment methods. On the Dashboard or Payments screens, locate the policy for which you'd like to make a payment and select the arrow. Confirm or edit the payment amount. You can choose to pay the minimum due, the full amount, or enter a different amount. Se  More...
  • 2. What DMV services are available at AAA branches in California? Views: 8305 Public
    AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA.com/DMV . AAA branches in California offer the following services: Renew vehicle registration Renew boat/trailer registration Get duplicate registration certificates and temporary operation permits Get replacement registration stickers Order personalized plates Order duplicate plates Reinstat  More...
  • 3. How do I file a complaint regarding my AAA Membership or service? Views: 4752 Public
    There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Experienced representatives are available to assist you Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. You can contact the Emergency Road Service or Member Services departments to have the representative file a complaint case. Reach the Emergency Road Service department by calling 800-222-4357. Representatives are available to assist you 24/7. AAA Member Service  More...
  • 4. How many service calls are included in my AAA membership? Views: 2069 Public
    AAA Membership provides each Member up to an aggregate of four (4) total Emergency Road Services per Membership year. AAA Emergency Road Service coverage includes the following services: Mobile battery service Tire change Fuel delivery Lockout/locksmith service Mechanical aid Towing To find out how many service calls you’ve used during your current Membership year, please call AAA Member Services at 800-922-8228 Monday through Friday, 7:00 a.m. to 9:00 p.m., and Saturday and Sunday, 7:00 a  More...
  • 5. What are the primary differences between the Classic, Plus, and Premier levels of AAA Membership? Views: 1766 Public
    AAA has three levels of membership: AAA Classic Membership Provides 5 miles of towing per breakdown incident. Members will be responsible for the payment of additional costs and expenses of tows that are in excess of 5 miles. Up to $50 reimbursement for car locksmith services Free fuel delivery AAA Plus Membership Provides 100 miles of towing per breakdown incident Up to $100 reimbursement for car locksmith services Free fuel and delivery AAA Premier Membership Provides 200 miles of free towing   More...
  • 6. What is AAA Emergency Roadside Assistance? Views: 1523 Public
    With AAA on your side, you're prepared for an emergency before it happens. AAA will come to your aid 24 hours a day—weekends, holidays, rain or shine. You're covered in any car, whether you're the passenger or the driver, anywhere in the U.S. or Canada. Without AAA, a breakdown can be a serious problem, and just one tow could cost more than $100. With AAA Membership, your first four service calls are free. AAA Members enjoy the peace of mind that comes from knowing 24/7 help is  More...
  • 7. How do I cancel my membership? Views: 1454 Public
    AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to assist you Monday-Friday 7 am to 9 pm PST and Saturday-Sunday 7 am to 7 pm PST. *At this time you are not able to cancel your membership online or via email
  • 8. How do I apply for reimbursement for Emergency Roadside Assistance? Views: 1017 Public
    While AAA roadside services are available any time of day, no matter where you are, we understand special circumstances may arise and require help from another provider—such as extreme weather conditions or the lack of a AAA contractor in a particular area. In these cases, AAA Members may submit a reimbursement form with their original paid receipts* for consideration. Be sure to always keep copies for your files. Please allow 6–8 weeks for processing. For your convenience, print and  More...
  • 9. What DMV services are available at AAA branches in Nevada? Views: 943 Public
    AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA.com/DMV . AAA branches in Nevada offer the following services: Renew vehicle registration Get duplicate registration certificates and temporary operation permits Get replacement registration stickers Order personalized plates 1 Order duplicate plates 1 Reinstate registrations suspended due to  More...
  • 10. Does my AAA Membership cover my whole family? Views: 872 Public
    Yes, but additional family members must each be enrolled as an Associate on your AAA Membership account. Primary Membership - The Primary Member is the first person in the household to join AAA. Membership includes roadside assistance and all other AAA services and benefits. Associate Membership - Associate Membership is available to family members who reside in the same household as the Primary Member and/or dependent students who are away at school. Associate Members receive the same services   More...