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- What DMV services are available at AAA branches in California?
AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA California DMV Services AAA branches in Californi More...
- Does AAA offer windshield glass repair services?
AAA will reimburse Premier Members up to $50 per Membership per year for one windshield repair/replacement reimbursement.* Requesting reimbursements from AAA is easy. Just follow the instructions found at AAA.com/reimbursement . *This benefit is for AAA Pr More...
- What MVD services are available at AAA branches in Montana?
AAA branches in Montana can assist in renewing and replacing your noncommercial driver’s license. To renew a noncommercial driver’s license, the license cannot be suspended, revoked, or expired. The photo must have been taken within the past fo More...
- What is AAA Sell My Car?
AAA Sell My Car is a service we are offering to you included in your Membership, a way to make it more convenient for you to get real offers for your vehicle. By putting in your vehicle's VIN or license plate into their website and answering questions More...
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If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period?
Any new AAA Membership or added associates is subject to a 48 hour wait period after payment is received. The benefits of the new or upgraded Memberships and added associates, including AAA Emergency Roadside Assistance , become available to Members only a More...
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What is AAA Emergency Roadside Assistance?
With AAA on your side, you're prepared for an emergency before it happens. AAA will come to your aid 24 hours a day—weekends, holidays, rain or shine. You're covered in any car, whether you're the passenger or the driver, anywhere in the More...
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How do I request Emergency Roadside Assistance?
There are three ways to request roadside assistance from AAA: Online Visit AAA.com/ERS , click on the “Request Road Service Online” button in the banner, and follow the prompts on the screen. Mobile App In the AAA Mobile App, click on the tow t More...
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How do I file a complaint regarding my AAA Membership or service?
There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Experienced representatives are available to assist you Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. You can contact More...
- How do I access my AAA Credit Card account online?
If you have the new AAA Preferred Rewards Visa ® Credit Card issued by Comenity Capital Bank (available in California, Nevada and Utah), click here: https://Comenity.net/ AAARewards If you have the AAA Member Rewards Visa ® , AAA Worldpoin More...
- Does AAA offer notary service?
Yes, AAA offers quick and convenient notary services at all branch locations. See AAA.com/notary for pricing and details.
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Does my insurance cover rental cars?
You have rental car coverage if you have comprehensive and collision coverage on your existing auto insurance policy. It is recommended that you check with the rental company to determine the appropriate deductible you would be required to carry. Search Ca More...
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How do I pay my AAA Insurance bill online?
To pay your AAA Insurance bill online, visit https://csaa-insurance.aaa.com/paymybill and follow the instructions on screen. You may choose to make a one-time payment or create a MyPolicy account to make payments, manage autopay, and save payment methods. More...
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Does my U.S. insurance policy cover me in Mexico?
Some U.S. and Canadian policies may cover your vehicle for physical damage. The Mexican government, however, doesn't recognize U.S. or Canadian policies as valid insurance in Mexico. You must have Mexico Vehicle insurance before you drive into Mexico. More...
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How can I file a claim?
If you have been involved in an accident and need to file a claim please visit AAA Claims .
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How Much Car Insurance Coverage Do I Need?
It depends on your particular situation. At a minimum, drivers must carry bodily injury and property damage liability coverage at the state-mandated limits to cover vehicle and property damage, injury-related expenses, and legal fees for other people invo More...
- What DMV services are available at AAA branches in California?
AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA California DMV Services AAA branches in Californi More...
- Can I renew my driver’s license at a AAA branch?
AAA is committed to assisting Members with some of life's every day activities. At this time, AAA does not offer any type of driver’s license services in our branches in most states*. See all AAA DMV Services See all MVD services at AAA in Arizon More...
- Does my AAA Membership cover my whole family?
Yes, but additional family members must each be enrolled as an Associate on your AAA Membership account. Primary Membership - The Primary Member is the first person in the household to join AAA. Membership includes roadside assistance and all other AAA ser More...
- How do I cancel my membership?
AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to More...
- How do I request a replacement Membership card if mine is lost, stolen, or out of date?
We fulfill Membership card requests for Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming. You may request replacement Membership cards from your online account, by emailing us, or over the phone. To request online: Please log in to More...
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Can I use my AAA Mobile app or the Passbook or Wallet apps on my phone as proof of Membership?
Yes. When receiving roadside assistance, you can show your AAA Membership card on the AAA Mobile app or Passbook or Wallet apps, as long as you have another valid form of identification.
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How do I register my Membership in the AAA Mobile App?
To register in the AAA Mobile app, please follow the steps below. Once you have completed the registration, you will have access to your digital Membership card. Enter your home zip code upon first opening the app On the next screen, you can register by us More...
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Why can’t I log onto the AAA Mobile app?
If you experience difficulty logging into the AAA Mobile App, please try the following steps: After confirming your zip code, you will be routed to a screen that welcomes you to AAA.com. On this screen, there are two buttons – “PLEASE LOGIN&rdq More...
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Why should I use the AAA Mobile App?
Let AAA help you outsmart life. The new AAA app provides easy access to towing services, local gas prices, discounts, etc. You are also able to manage your AAA Membership and Insurance account information. Keep AAA at your fingertips wherever you are. To d More...
- Where is AAA Smart Home available?
Professional Installation is currently available in Phoenix, Tucson, the San Francisco Bay Area, and Sacramento. Self-Installed kits are available in Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming.
- How do I get my AAA discount on AAA Smart Home?
Please call our support team at 1-800-669-7779 and have your AAA Member number ready. Please note that the AAA discount is only available to AAA Smart Home Members who have purchased or upgraded to a Qolsys IQ 2 Panel. 2 2 See full terms and conditions at More...
- Can I combine AAA Smart Home with AAA Home Insurance?
While you must purchase the two separately, you can get a discount of up to 10% with AAA Home Insurance for having a home protective device. Call us at 1-866-306-8394 for more information on how you can secure your home and get a home insurance discount. M More...
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How do I order maps, TourBook Guides, and other travel information?
To order AAA maps, TourBook Guides, and other travel materials, please visit us online . Be sure to browse the AAA TripTik Travel Planner , which lets you instantly create clear, easy-to-read maps you can print at home. The TripTik Travel Planner also incl More...
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Does AAA take U.S. passport photos?
Yes, we do! Visit your nearest AAA Branch during normal business hours to get your photo taken—no appointment necessary. A small fee will be incurred. See our U.S. passport checklist.
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Does AAA process U.S. passport renewals?
While AAA does not process U.S. passport applications or renewals, we can provide you with resources to make the process easier, including passport photos and application or renewal tips. Discover passport resources by visiting us online .
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I need a TripTik. Can I order it online?
Members can plan a road trip online with AAA TripTik Travel Planner . To order printed TourBook Guides and maps by mail, follow these instructions *. *This service is exclusively for AAA Members and requires an online account. Please allow 8–10 busin More...
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Need help with booking Travel through AAA
Thank you for your interest in vacation planning with AAA Travel. One of our expert AAA Travel Agents, would be happy to assist you with your vacation plans. You can reach our AAA Travel Center by dialing 1-866.363.8005 (Mon-Fri, 7am - 8pm; Sat, 8am - 5:3 More...
- How do I change my Membership plan online?
To change your AAA Membership plan online, please follow these instructions: Sign in to your online account using the email address and password you registered with. Once logged in, click the Change Your Membership Plan link. Choose the new plan you wish More...
- I cannot sign into AAA.com.
Troubleshooting Tips Your user ID is the email address that you used to register on AAA.com . Passwords are CASE SENSITIVE. Be sure to manually type your email address and password; do not use any auto-fill functionality. If you are still having trouble, y More...
- How do I remove a Member from my Membership?
Thank you for contacting AAA. To remove an associate online please follow the instructions below. 1. Please sign in at Mwg.aaa.com 2. On your dashboard please click on where it says manage under membership 3. To the left of the screen you will see a lis More...
- How do I reset my password on AAA.com?
You can click here to reset your password. Enter the email you used as your user name when you registered for your online account. We will send you an email containing a link to reset your password. Please click on the link in the email and provide the req More...
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