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  • 1. How do I cancel my membership? Views: 31350 Public
    Thank you for contacting AAA. While we hope you'll continue enjoying the benefits of AAA, we understand if you need to cancel your membership. Here’s what you need to know: To cancel automatic renewal online: Log into your AAA online account . In the main Membership section (often highlighted), select the Manage option. From the menu (usually on the left), choose Automatic Renewal . Click the Automatic Renewal toggle switch to the Off position. This action will prevent fut  More...
  • 2. Is there a waiting period for Roadside Assistance after joining or upgrading AAA? Views: 22503 Public
    Here's what to expect regarding waiting periods for Emergency Roadside Assistance (ERS) after joining or changing your AAA membership: New Members Added Associates: A 48-hour waiting period generally applies for ERS after your payment is processed. Need Immediate Service? You can request roadside assistance right away by calling (800) 222-4357 . A $75 fee applies to waive the standard 48-hour waiting period. (Note: This fee may be waived in certain safety-critical situations). Membership U  More...
  • 3. How can I file a claim? Views: 21068 Public
    If you have been involved in an accident and need to file a claim please visit AAA Claims .
  • 4. How do I request a replacement Membership card if mine is lost, stolen, or out of date? Views: 14518 Public
    If your AAA Membership card needs replacement because it's lost, stolen, damaged, or expired, here’s how you can request a new one: Online Account: Digital Card (Recommended for Instant Access): Add a digital version of your card to your phone's wallet app (Apple Wallet or Google Wallet). Log in to your AAA online account and follow the links to add the card to your digital wallet. This card is valid immediately and updates automatically. (Note: Opting for a digital card often mean  More...
  • 5. What DMV services are available at AAA branches in California? Views: 13656 Public
    AAA Members can take advantage of select California Department of Motor Vehicles (DMV) services conveniently located at most AAA branches within California. Available In-Branch DMV Services: Vehicle Registration: Renewals (car, boat, trailer), duplicates (certificates, stickers), temporary permits, reinstatement of suspended registrations, out-of-state vehicle registration, Off-Highway Vehicle (OHV) registration/renewal. Titles Ownership: Duplicate titles, vehicle ownership transfers. License   More...
  • 6. What is AAA Emergency Roadside Assistance? Views: 12752 Public
    If you experience a breakdown, we'll get you back on the road quickly and safely. Together with our network of carefully selected independent contract stations, we offer services that include towing, flat tire, battery jump starts and replacement, fuel delivery, mechanical aid, lockout/locksmith service, and vehicle extrication (winching). With AAA a Membership, roadside service is available 24/7 - weekends, holidays, rain or shine. You're covered in any car, whether you're the passe  More...
  • 7. How do I manage the Digital Membership cards for my Family Members? Views: 10300 Public
    Each person on your AAA Membership, including Associate Members (family members), has their own unique membership number and manages their own digital card. Primary members cannot add or manage digital cards for their Associates via the primary account. Here's how Associate Members can access their digital card: Each Associate Member must have their own online account access. They can sign in or create a new online account on the AAA My Account page . To register for an online account, they   More...
  • 8. Does my AAA Membership cover my whole family? Views: 10034 Public
    Yes, your AAA Membership benefits can extend to cover eligible family members, but they must be officially added to your account as Associate Members . Here’s a quick explanation: Primary Member: The first individual in a household to join AAA. This membership establishes the account and includes all standard AAA services and benefits according to the chosen membership level (Classic, Plus, or Premier). Associate Member: Available to others living in the same household as the Primary Membe  More...
  • 9. How do I file a complaint regarding my AAA Membership or service? Views: 9648 Public
    If you need to file a formal complaint regarding your AAA Membership or a service experience, here are the ways you can contact us: Submit Online: Use our online form to submit your feedback. Please visit our Contact Us / Feedback page and select Feedback or Complaint as the reason for your message. Contact Member Experience Directly: Call the Member Experience Department at (800) 272-2877 . Hours: Monday - Friday, 8:30 AM - 5:00 PM PT. Contact Other Departments: Ask a representative to file  More...
  • 10. How do I register my Membership in the AAA Mobile App? Views: 9249 Public
    Registering your membership in the AAA Mobile App allows you to access digital cards, request roadside assistance, find discounts, and more. Here’s how: First, if you haven't already, download and install the AAA Mobile App for your smartphone (available on the App Store and Google Play). Open the app and enter your home ZIP code when prompted. You will reach a login/registration screen. Choose the option that applies to you. If you have an existing AAA.com online account: Log in using  More...