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  • 1. What DMV services are available at AAA branches in California? Views: 21387 Public
    AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit AAA California DMV Services AAA branches in California offer the following services: Renew vehicle registration Renew boat/trailer registration Get duplicate registration certificates and temporary operation permits Get replacement registration stickers Order personalized plates Order duplicate p  More...
  • 2. How do I cancel my membership? Views: 19717 Public
    AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to assist you Monday-Friday 7 am to 9 pm PST and Saturday-Sunday 7 am to 7 pm PST. *At this time you are not able to cancel your membership online or via email
  • 3. How do I request a replacement Membership card if mine is lost, stolen, or out of date? Views: 15874 Public
    We fulfill Membership card requests for Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming. You may request replacement Membership cards from your online account, by emailing us, or over the phone. For a more streamlined process and immediate access to your Membership card, add a card to your phone’s Wallet app. Simply log in to your online account and choose either the Google or Apple Wallet links. This digital card is a valid proof of Membership for all AAA servic  More...
  • 4. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period? Views: 16022 Public
    Any new AAA Membership or added associates is subject to a 48 hour wait period after payment is received. The benefits of the new or upgraded Memberships and added associates, including AAA Emergency Roadside Assistance , become available to Members only after the wait period is complete. However, you can pay a $75 fee to waive the waiting period and get help right away. Safety situations will always be handled with the highest attention. In these exceptional situations we may waive the waiting   More...
  • 5. Can I renew my driver’s license at a AAA branch? Views: 15489 Public
    AAA is committed to assisting Members with some of life's every day activities. At this time, AAA does not offer any type of driver’s license services in our branches in most states*. See all AAA DMV Services See all MVD services at AAA in Arizona . *Note: AAA locations in Montana are able to assist with MVD services including driver's license and ID services.
  • 6. How do I manage the Digital Membership cards for my Family Members? Views: 15977 Public
    Simple, each family member will have their own AAA Membership number and they can log into AAA.com. Once logged in they will see the buttons to down load their own card. In case the family member does not have an online account. They can go to AAA.com and choose the My Account section. They will need their email address and AAA Membership number. All Membership numbers for family members are available in the primary Member's online account.
  • 7. How do I order maps, TourBook Guides, and other travel information? Views: 15752 Public
    To order AAA maps, TourBook Guides, and other travel materials, please visit us online . Be sure to browse the AAA TripTik Travel Planner , which lets you instantly create clear, easy-to-read maps you can print at home. The TripTik Travel Planner also includes the best fuel prices on your route, plus hotels, restaurants, and sightseeing activities along the way.
  • 8. How do I file a complaint regarding my AAA Membership or service? Views: 12019 Public
    There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Experienced representatives are available to assist you Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. You can contact the Emergency Road Service or Member Services departments to have the representative file a complaint case. Reach the Emergency Road Service department by calling 800-222-4357 (1-800-AAA-HELP). Representatives are available to assist you 24/7.  More...
  • 9. Online TripTik Travel Planner: Troubleshooting and Known Issues Views: 13475 Public
    Troubleshooting and Known Issues Some PDF readers can cause printing issues. Be sure to enable Adobe Acrobat Reader, which is available for download here: https://get.adobe.com/reader/. The print dialog box uses JavaScript, which is blocked by older versions of Norton Firewall. If you are unable to print or see the print dialog box, ensure you disable the firewall and try again. Is Internet Explorer using compatibility view? Turn off compatibility view in the Tools menu. In Firefox, allow site p  More...
  • 10. How can I file a claim? Views: 11623 Public
    If you have been involved in an accident and need to file a claim please visit AAA Claims .