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  • 1. What are the primary differences between the Classic, Plus and Premier levels of membership? Views: 1599
    AAA has three levels of membership: AAA Classic Membership provides 5 miles of free towing in any direction from the disablement. Mileage charges per mile may be incurred and will be the member’s responsibility if the requested tow is over 5 miles $50 Car Locksmith Reimbursement Free Fuel Delivery Membership AAA Plus provides 100 miles of free towing in any direction from the disablement $100 Car Locksmith Reimbursement Free Fuel and Delivery AAA Premier Membership provides 200 mile  More...
  • 2. How many service calls are included my AAA membership? Views: 1151
    AAA Membership provides each Member with Emergency Road Service up to a total of four (4) times in a Membership year per member . Emergency Road Service coverage includes the following services: Mobile Battery Service Tire Change Fuel Delivery Lockout/Locksmith Service Mechanical Aid Towing
  • 3. How do I access my SMARTtrek Information Views: 944
    Visit AAA.com/smarttrek-home to view your SMARTtrek dashboard. Note : If you aren’t logged in to AAA.com, you will need to enter your login information. Or you can contact SMARTTrek directly at 800-814-4684
  • 4. How do I add an associate member to my membership? Views: 659
    To add an associate member to your membership, please follow the below instructions: 1. To get started, log in to your My Account with the email address and password with which you registered. 2. In the Account Actions column on the right, click the link: Add Someone to Your Membership. 3. Enter all required information. Click Add this Member . 4. Confirm information is correct and click Continue to Payment . 5. Add your payment information and submit. If you are having difficulty completi  More...
  • 5. How do I change my membership plan online? Views: 641
    To change your membership plan online, please follow the instructions below. To get started, sign-in to your My Account using the email address and password you registered with. Once logged in, please click the 'Change Your Membership Plan' link to the bottom-left of the page. Choose the new plan you wish to have, review the prorated charges for the remainder of your term, and provide your payment information. If you are having difficulty completing this change, please call our Member Se  More...
  • 6. How to request a new Membership Card: Views: 623
    We fulfill membership card requests for Alaska, Arizona, Montana, Nevada, Northern California, Utah and Wyoming. Although AAA is nationwide, each territory has their own association and their own website to support their Members. If you do not live in the states listed above, please visit www.aaa.com/stop and enter the zip code in which your Membership originated from. Doing this will re-direct you to your current club's website where you will be able to contact your club directly. You m  More...
  • 7. How do I apply for Reimbursement Consideration for Emergency Roadside Service? Views: 536
    AAA prefers that members use its emergency road service whenever possible. However, there may be times when AAA services are not available such as during times extreme weather conditions or the lack of a AAA contractor in a particular area. In these cases our members may submit a reimbursement form with their original paid receipts for reimbursement consideration. Please be sure to always keep copies for your files. For your convenience, print and fill out the forms located under the ‘Memb  More...
  • 8. How to Request maps, Tour Books and Triptiks Views: 476
    AAA Travel in regard to ordering Maps or Tourbooks. There are a few things that AAA offers for our members regarding TourBooks and Maps and/or TripTiks. 1) Download our AAA.com App. It is free to download and it will give you not only directions, but gas stations, dining establishments, points of interest, discounts and much more. 2) Go online to AAA.com and order TourBooks, Maps and Triptiks - mapping out your trip and options that are offered: a - log into AAA.com b - Hover over the   More...
  • 9. Signing up for Protect MyID Views: 253
    AAA Members are eligible to receive the ProtectMyID Essential package for free with their active Membership. Members who wish to enroll in the ProtectMyID Deluxe package pay a monthly fee of $8.95, which is set up and billed directly to a credit card or bank account through Experian. Please visit your AAA home page: click on the ' Financial ' icon, then select ' Identity Theft Monitoring ' and ' Enroll in Essential ' (free) or ' Enroll in Deluxe ' ($8.95 per month  More...
  • 10. How to remove an Associate Online Views: 197
    Listed below are instructions on how to remove an Associate online: To get started, sign-in to your My Account using the email address and password you registered with. Once on the Member Dashboard displaying your name, click “Add or Remove Associate Members”. On this page, you will then have a list of Associate Members on the account, along with the option to click on the link to remove them. If you are having difficulty completing this change, please call our Member Service Center   More...