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  • 1. What DMV services are available at AAA branches in California? Views: 1818
    AAA is committed to assisting our Members with some of life's every day activities and is happy to provide our current Members with limited DMV services in most of our AAA offices. For more information, visit AAA.com/DMV . AAA district offices in California that do have DMV services provide the following: Registration renewals/transfers replacement registration cards license plates stickers (standard, non personalized plates) Duplicate title or title corrections planned non-operations out   More...
  • 2. What are the primary differences between the Classic, Plus and Premier levels of membership? Views: 1756
    AAA has three levels of membership: AAA Classic Membership provides 5 miles of free towing in any direction from the disablement. Mileage charges per mile may be incurred and will be the member’s responsibility if the requested tow is over 5 miles $50 Car Locksmith Reimbursement Free Fuel Delivery Membership AAA Plus provides 100 miles of free towing in any direction from the disablement $100 Car Locksmith Reimbursement Free Fuel and Delivery AAA Premier Membership provides 200 mile  More...
  • 3. How do I access my SMARTtrek Information Views: 1113
    Visit https://csaa-insurance.aaa.com/mypolicy to create a MyPolicy account to view your SMARTtrek information online. If you need additional assistance, please call SMARTtrek Customer Care at 800-814-4684. Our representatives are available to assist you Monday through Friday 5:00 AM to 7:00 PM (Pacific Time).
  • 4. How many service calls are included my AAA membership? Views: 903
    AAA Membership provides each Member with Emergency Road Service up to a total of four (4) times in a Membership year per member . Emergency Road Service coverage includes the following services: Mobile Battery Service Tire Change Fuel Delivery Lockout/Locksmith Service Mechanical Aid Towing
  • 5. What is AAA Emergency Road Service? Views: 783
    With AAA on your side, you're prepared for an emergency before it happens. AAA will come to your aid 24 hours a day -- weekends, holidays, rain or shine. You're covered in any car -- whether you're the passenger or the driver -- anywhere in the U.S. or Canada. As a AAA Member, your first four service calls are free! Without AAA, a breakdown can be a serious problem and just one tow could cost over $100. AAA Members enjoy the peace of mind that comes from knowing round-the-clock help   More...
  • 6. I cannot sign into AAA.com Views: 567
    Your USER ID is your email address that is registered on AAA.com Your password is CASE SENSATIVE. If you have yet created on online account, please do so now. You can create your online account by clicking on my account in the upper right corner of the web page. If you continue to have issues signing into our website, CLICK HERE to send us an email OR call 888-929-2911 to have it reset over the phone. User tip : If you live outside of Club 005's territory which serves Alaska, Arizona, North  More...
  • 7. How do I request a replacement Membership Card if mine is lost, stolen, or out of date Views: 559
    We fulfill membership card requests for Alaska, Arizona, Montana, Nevada, Northern California, Utah and Wyoming. Although AAA is nationwide, each territory has their own association and their own website to support their Members. If you do not live in the states listed above, please visit www.aaa.com/stop and enter the zip code in which your Membership originated from. Doing this will re-direct you to your current club's website where you will be able to contact your club directly. You m  More...
  • 8. How do I cancel my membership? Views: 522
    AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to assist you Monday-Friday 7 am to 9 pm PST and Saturday-Sunday 7 am to 7 pm PST. *At this time you are not able to cancel your membership online or via email
  • 9. Does my membership cover my whole family? Views: 514
    Coverage applies to anyone in your household and/or dependent children who are away at school as a student that is listed as an Associate member on your plan. You may add additional Associates to your AAA membership at any point in time. For Associate pricing please Click Here . Rates are automatically pro-rated based on your membership anniversary date. AAA membership covers you in any vehicle, whether you’re the driver or passenger so have them carry the card at all times! Membership c  More...
  • 10. How do I apply for Reimbursement Consideration for Emergency Roadside Service? Views: 448
    AAA prefers that members use its emergency road service whenever possible. However, there may be times when AAA services are not available such as during times extreme weather conditions or the lack of a AAA contractor in a particular area. In these cases our members may submit a reimbursement form with their original paid receipts for reimbursement consideration. Please be sure to always keep copies for your files. Please allow 6-8 weeks for processing. For your convenience, print and fill out  More...