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1.
Where can I find the latest information about my membership benefits?
Views: 38
You’ll find up to date member benefits at aaa.com/memberhandbook .
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2.
I need to replace my AAA membership card. What do I need to do? Views: 32
To print cards and/or have them sent to you by mail, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in . Once on My Account, please click on Get My AAA Card under I'd Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person's name that needs their membership card or you can Select All to Print and/or Select All for More...
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3.
Can I see when my next bill is due and what amount is owed for my auto or home insurance? Views: 87
Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electroni More...
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4.
How do I add my Auto or Home insurance products to My Account? Views: 80
If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg More...
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5.
Whom should I contact with general questions or questions about my AAA Visa credit card? Views: 79
Call Cardmember Service 24/7 at 800.328.4850 with any questions about your AAA Credit Card.
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6.
Where can I find the Roadside Assistance policy for towing? Views: 70
For complete details of our Roadside Assistance, please review our Member Handbook . You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extreme service conditions Limitations and more
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7.
What is the limit for roadside assistance calls under my AAA Membership? Views: 65
In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a call limit on roadside assistance usage. After the last call, the member may continue to call AAA for service, but must be prepared to pay the service provider for services rendered. These service limits enable AAA to continue providing reliable, high-quality, cost-effective roadside assistance. Consult the member handbook for more details More...
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8.
I am having problems with my online account User ID/password. What should I do? Views: 64
The Sign In screen has the option to recover your User ID and reset your password. To use the Forgot User ID and Password ? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did n More...
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9.
Where can I mail my payment? Views: 62
If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C More...
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10.
How do I make changes or cancel my Weather Alerts account? Views: 60
You can update your alert locations, change the types of alerts that you receive, how you get your alerts by phone and/or email and you can even deactivate your Weather account by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page. You will then need to click on My AAA Extras on the right and then click on Manage Weather Alerts. You can also add alerts for places that you frequent other than your home, like your off More...
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View Mobile Help We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-866-968-7222
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