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  • 1. Where can I find the latest information about my membership benefits? Views: 99 Featured Content Public
    You’ll find the list of member benefits by clicking on Compare from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare, click here .
  • 2. I need to replace my AAA membership card. What do I need to do? Views: 73 Featured Content Public
    To print cards and/or have them sent to you by mail, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in . Once on My Account, please click on Get My AAA Card under I'd Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person's name that needs their membership card or you can Select All to Print and/or Select All for  More...
  • 3. How do I add my Auto or Home insurance products to My Account? Views: 510 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg  More...
  • 4. Why can't I see my policy? Views: 346 Public
    Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 866.968.7222. They will answer any questions you may have.
  • 5. How do I turn on or off the Automatic Login feature? Views: 147 Public
    For security purposes, we have removed the option to remain signed in. You will automatically be logged out after 20 minutes of inactivity.
  • 6. I am having problems with my online account User ID/password. What should I do? Views: 131 Public
    The Sign In screen has the option to recover your User ID and reset your password. To use the Need Help Signing In? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activ  More...
  • 7. How do I register my membership number or insurance policy? Views: 125 Public
    Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membe  More...
  • 8. How do I sign up for emails about AAA products and services? Views: 122 Public
    When you create an online account, you’re automatically registered to receive email communications. You can manage your communication preferences from your online account under the option labeled: “ Update Communications Preferences ”.
  • 9. Can I remove/cancel an associate from my membership plan? Views: 120 Public
    If you wish to remove/cancel an associate, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account . On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 866.968.7222 if you wish to remove an associate from your membership account. To remove/can  More...
  • 10. I have two insurance policies, why can I only see one of them? Views: 109 Public
    Depending on the type of policy and the region you live in, some policies are not available to view on the site. Please contact your agent or our Member Service Center at 866.968.7222, who will be happy to assist you with policy questions.
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-866-968-7222