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  • 1. Where can I find the latest information about my membership benefits? Views: 139 Featured Content Public
    You’ll find the list of member benefits by clicking on Compare Benefits from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare Benefits, click here .
  • 2. I need to replace my AAA membership card. What do I need to do? Views: 108 Featured Content Public
    Click on Print My AAA Card from the drop down menu under Membership. You can then choose to print a card for you and/or your associates OR print and have one mailed to you. Click the word Print in the top left corner of the window with the cards to print your temporary card. You will then receive your permanent card within 7-10 business days, if you choose that option. To go directly to Order New Card, click here . You can also contact the Member Service Center at 866.968.7222 for assistance.
  • 3. How do I add my Auto or Home insurance products to My Account? Views: 368 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In from the top right corner of any page or click on My Account, if alr  More...
  • 4. Why can't I see my policy? Views: 236 Public
    Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 866.968.7222. They will answer any questions you may have.
  • 5. I am having problems with my online account User ID/password. What should I do? Views: 158 Public
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 6. Can I remove an associate from my membership plan? Views: 142 Public
    If you wish to remove an associate, you may do this during your renewal period by clicking on Renew Membership. On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 866.968.7222 if you wish to remove an associate from your membership account. To cancel an associate outside your re  More...
  • 7. Can my family members be on my AAA Membership? Views: 140 Public
    Associate memberships are available to the Primary Member's spouse and unmarried dependent children under 21 years of age living in your home, and through age 25 if attending an institution of continuing education as a student. If your student is going to school in another state, you may still add them to your membership. They will be added as an associate to your membership with your address, provided they meet the criteria for associate membership. You can add a family member to your m  More...
  • 8. I forgot my User ID/password. What do I need to do? Views: 136 Public
    The “Sign In” screen has options to recover your User ID and reset your password. To use these self-serve options, you’ll need the following information: Your name Your membership/policy number The ZIP code where you receive mail/bills for your membership/policy When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activate your account and no longe  More...
  • 9. How do I cancel my membership? Views: 130 Public
    To cancel your entire membership , including associates, anytime during your membership year , please call the Member Service Center at 866.968.7222 to speak with one of our Customer Service Representatives .
  • 10. I clicked on "Forgot Password?" but never received an email. What should I do? Views: 121 Public
    If you did not receive an email in your inbox, it may be in your spam folder. If you only tried once, you could attempt to reset your password a second time. The password reset link sent to your email address is only valid for two hours. If you never receive a password reset email, you’ll need to contact us to reset your password. We’re available Monday-Friday 8am-6:30pm Eastern at 877.736.7813, or online via email . If you contact us via email, please include your membershi  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-866-968-7222