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  • 1. Where can I find the latest information about my membership benefits? Views: 48 Featured Content Public
    You’ll find up to date member benefits at aaa.com/memberhandbook .
  • 2. I need to replace my AAA membership card. What do I need to do? Views: 30 Featured Content Public
    To print cards and/or have them sent to you by mail, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in . Once on My Account, please click on Get My AAA Card under I'd Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person's name that needs their membership card or you can Select All to Print and/or Select All for  More...
  • 3. What types of maps and books are available at no cost for AAA Members? Views: 98 Public
    AAA has a variety maps available to its members for travel within the U.S., as well as internationally. For travel in the U.S., our legendary online TripTik routing system will show you the best way to reach your destination and provide road construction information. It provides high-resolution maps and route narratives that you can customize to personalize your route. You can create your map online or visit one of our full-service offices for your customized, bound TripTik routings. Our Tou  More...
  • 4. Whom should I contact with general questions or questions about my AAA Visa credit card? Views: 80 Public
    Call Cardmember Service 24/7 at 800.328.4850 with any questions about your AAA Credit Card.
  • 5. I need to make an insurance claim. Whom should I contact? Views: 78 Public
    For any insurance claim information for auto, auto glass, home, boat, and motorcycle, please click on Claim Services from the drop down menu under Insurance. To go directly to the Claim Services page, click here . If your auto, home or flood policy is underwritten by a carrier other than AAA, click here for a list of 800 numbers to make a claim.
  • 6. How do I add my Auto or Home insurance products to My Account? Views: 63 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg  More...
  • 7. Where can I find information on European Rail passes? Views: 62 Public
    You will need to contact an AAA Travel Advisor for information on European Rail passes. However, there is an article , “Train Trippin’, European Style”, on our rail travel page explaining how to get the most from Europe’s impressive rail system. You can check out our Rail Travel page by selecting Rail Travel from the drop down under Travel for your next rail adventure to awe-inspiring destionations across the United States and Canada. To go directly to Rail Travel, c  More...
  • 8. I am having problems with my online account User ID/password. What should I do? Views: 61 Public
    The Sign In screen has the option to recover your User ID and reset your password. To use the Forgot User ID and Password ? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did n  More...
  • 9. Do I need a coupon to use the AAA Discounts & Rewards program? Views: 58 Public
    You do not need coupons to save on any of the AAA Discounts Rewards program, unless specifically stated in the offer details online, which would have a link to a printable coupon. You can receive instant discounts at over 70,000 name-brand partner locations worldwide and also you can save on your next membership renewal with the AAA Dollars loyalty program all within the AAA Discounts Rewards program. To go directly to AAA Discounts Rewards, click here .
  • 10. Can I see when my next bill is due and what amount is owed for my auto or home insurance? Views: 58 Public
    Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electroni  More...
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