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  • 1. Where can I find the latest information about my membership benefits? Views: 141 Featured Content Public
    You’ll find the list of member benefits by clicking on Compare from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare, click here .
  • 2. I need to replace my AAA membership card. What do I need to do? Views: 96 Featured Content Public
    To print cards and/or have them sent to you by mail, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in . Once on My Account, please click on Get My AAA Card under I'd Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person's name that needs their membership card or you can Select All to Print and/or Select All for  More...
  • 3. How do I add my Auto or Home insurance products to My Account? Views: 635 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg  More...
  • 4. Why can't I see my policy? Views: 451 Public
    Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 866.968.7222. They will answer any questions you may have.
  • 5. I forgot my User ID/password. What do I need to do? Views: 310 Public
    You can reset your password by clicking on “Sign In” from the top right corner of any page. Once on the “Sign In” screen, please click “Need Help Signing In?” to start the recovery process of your User ID and reset your password. You will need to select the product to use whether: Membership or Insurance. Please enter the following information for whichever product you need: Your name Your membership/insurance policy number The ZIP code where you receive m  More...
  • 6. Can I see when my next bill is due and what amount is owed for my auto or home insurance? Views: 178 Public
    Yes. Once you have signed in and registered your policy to your online account, click the Billing and Payment option under “Registered Policies” to pay your bill, view your transaction history, review your payment plan and/or your payment schedule and manage your payment methods. If you receive a bill in the mail, the billing information displayed for your registered auto or home insurance policy will show when payments are due and what amount is owed. If you are on an Electroni  More...
  • 7. Can I remove/cancel an associate from my membership plan? Views: 173 Public
    If you wish to remove/cancel an associate, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account . On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 866.968.7222 if you wish to remove an associate from your membership account. To remove/can  More...
  • 8. Does AAA offer Pet Health Insurance? Views: 167 Public
    AAA does not offer Pet Health Insurance.
  • 9. How do I make changes or cancel my Weather Alerts account? Views: 156 Public
    You can update your alert locations, change the types of alerts that you receive, how you get your alerts by phone and/or email and you can even deactivate your Weather account by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page. You will then need to click on Manage Weather Alerts under I’d Like To section by the membership card. If you travel a lot for work or vacation, you can set up weather alerts for th  More...
  • 10. I have two insurance policies, why can I only see one of them? Views: 151 Public
    Depending on the type of policy and the region you live in, some policies are not available to view on the site. Please contact your agent or our Member Service Center at 866.968.7222, who will be happy to assist you with policy questions.
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-866-968-7222