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  • 1. Where can I find the latest information about my membership benefits? Views: 164 Featured Content Public
    You’ll find the list of member benefits by clicking on Compare from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare, click here .
  • 2. I need to replace my AAA membership card. What do I need to do? Views: 124 Featured Content Public
    To print cards and/or have them sent to you by mail, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in . Once on My Account, please click on Get My AAA Card under I'd Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person's name that needs their membership card or you can Select All to Print and/or Select All for  More...
  • 3. How do I add my Auto or Home insurance products to My Account? Views: 506 Public
    If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the policy number as it appears on your bill. Please follow the instructions below to register your home and/or auto policy information online: Visit AAA.com and click on Sign In and then click on My Account OR click on My Account, if already logg  More...
  • 4. Why can't I see my policy? Views: 369 Public
    Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 866.968.7222. They will answer any questions you may have.
  • 5. How do I make changes or cancel my Weather Alerts account? Views: 155 Public
    You can update your alert locations, change the types of alerts that you receive, how you get your alerts by phone and/or email and you can even deactivate your Weather account by clicking on Sign In and then click on My Account OR click on My Account, if already logged in from the top right corner of any page. You will then need to click on Manage Weather Alerts under I’d Like To section by the membership card. If you travel a lot for work or vacation, you can set up weather alerts for th  More...
  • 6. Can I remove/cancel an associate from my membership plan? Views: 149 Public
    If you wish to remove/cancel an associate, you may do this during your renewal period by clicking on Renew/Pay My Bill from My Account . On the Membership Renewal screen, you will click on Remove next to the associate you wish to remove. You will be asked to Confirm this removal by clicking on Yes or No. If your membership is on automatic renewal, you will need to contact the Member Service Center at 866.968.7222 if you wish to remove an associate from your membership account. To remove/can  More...
  • 7. What types of insurance products can I register? Views: 147 Public
    You can register your auto and home policies. You can also register personal umbrella policies that have policy numbers that begin with PUP. AAA Life Insurance policies can be registered at aaalife.com . Other insurance products cannot be registered. These include: Boat Motorcycle VIP / PUP (personal umbrella policies with numbers that do not begin with PUP) Customers in Minneapolis, Kentucky, West Virginia or Ohio cannot register their products on this site.
  • 8. Why can't I pay my insurance policy bill online? Views: 143 Public
    Online payment is only available for auto and home policies. Umbrella policies that begin with PUP are also eligible for online payment. If you receive a message to call while attempting to make a payment, our customer service team can help provide a specific answer and assist with making your payment. AAA Life insurance policies can be paid online at the AAA Life Company website .
  • 9. Can I pay my insurance bill online? Views: 139 Public
    Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . Next, click on Billing and Payment to complete your transaction. You will be asked to log in to access this feature.
  • 10. I am having problems with my online account User ID/password. What should I do? Views: 138 Public
    The Sign In screen has the option to recover your User ID and reset your password. To use the Need Help Signing In? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activ  More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-866-968-7222