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  • 1. Where can I find the latest information about my membership benefits? Views: 52 Featured Content Public
    You’ll find up to date member benefits at aaa.com/memberhandbook .
  • 2. I need to replace my AAA membership card. What do I need to do? Views: 35 Featured Content Public
    To print cards and/or have them sent to you by mail, please click on Sign In at the top of any page and then click on My Account OR click on My Account, if you are already signed in . Once on My Account, please click on Get My AAA Card under I'd Like To: next to the membership card. You will need to put a checkmark in the box under Print Card(s) and/or Request Card(s) Via Mail next to the person's name that needs their membership card or you can Select All to Print and/or Select All for  More...
  • 3. What types of maps and books are available at no cost for AAA Members? Views: 102 Public
    AAA has a variety maps available to its members for travel within the U.S., as well as internationally. For travel in the U.S., our legendary online TripTik routing system will show you the best way to reach your destination and provide road construction information. It provides high-resolution maps and route narratives that you can customize to personalize your route. You can create your map online or visit one of our full-service offices for your customized, bound TripTik routings. Our Tou  More...
  • 4. Whom should I contact with general questions or questions about my AAA Visa credit card? Views: 89 Public
    Call Cardmember Service 24/7 at 800.328.4850 with any questions about your AAA Credit Card.
  • 5. What do I need to know about my online payment options for auto insurance? Views: 85 Public
    Allowable forms of payment are personal checking accounts, VISA, Mastercard, Discover and American Express credit cards or debit cards that have a VISA or Mastercard logo. If you are paying by check, you will need your bank’s routing number and your checking account number, which you can find at the bottom of your checks. You will not have to provide a check number. For credit/debit card payments, you will need the card number, expiration date and security code (the three-digit code lo  More...
  • 6. I need to make an insurance claim. Whom should I contact? Views: 80 Public
    For any insurance claim information for auto, auto glass, home, boat, and motorcycle, please click on Claim Services from the drop down menu under Insurance. To go directly to the Claim Services page, click here . If your auto, home or flood policy is underwritten by a carrier other than AAA, click here for a list of 800 numbers to make a claim.
  • 7. Do I need to have a driver’s license in order to be an AAA Member and use the Roadside Assistance? Views: 70 Public
    AAA Membership covers you, not the vehicle. Roadside assistance will be provided on any eligible vehicle that you are driving or riding in at the time of disablement when you present your valid AAA membership card. For example, if you are stranded with a friend in their vehicle and you call for service, we would help as long as you are present at the time of service.
  • 8. Can I pay my insurance bill online? Views: 65 Public
    Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . Next, click on Billing and Payment to complete your transaction. You will be asked to log in to access this feature.
  • 9. Where can I mail my payment? Views: 65 Public
    If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C  More...
  • 10. I made a payment weeks ago, but I just received a notice from AAA that indicates you did not receive my payment. What happened to my payment? Views: 63 Public
    Paying by telephone or through online payment services should never take longer than three days to appear and validate in our systems. Usually this notice indicates your payment was not made on the AAA website, but through a third-party website, such as your bank, CheckFree, Quicken, etc. AAA currently does not directly connect with these third parties, which may result in a payment taking as long as 21 days to reach us. If you have any doubt about where your payment was made, please call the   More...
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-866-968-7222