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Knowledge Base

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Discounts and Rewards

View All 18

Does AAA offer discounts on moving truck rentals?

AAA members save on both one-way and local truck rentals and accessories at Penske Truck Rental. Learn more and get the savings details here.

Information on Hertz discounts & AAA/Hertz benefits.

AAA members can save up to 15% on Hertz car rentals Additionally, Hertz offers our members special benefits such as the additional driver is complimentary if they are either your domestic partner or have a AAA membership of their own. Members also receiv More...

Does AAA offer discounted theme park and attraction tickets?

Yes! Discounted tickets for a variety of popular theme parks and attractions are available in person at your local AAA office . Many theme parks and attractions also offer AAA member discounts at the gate or discounts when you purchase tickets online. Whil More...

AAA members save at Penske Truck Rental

Learn more and get the savings details here.

What is the AAA savings code for car rentals?

The CDP number to enter when reserving a Hertz vehicle is 212. Please note that your local AAA Store is happy to obtain a quote for you and reserve your vehicle with Hertz, as well. Click here to find your local store . For additional information on the sa More...

Driver Training

Which countries do I need an International Driver’s Permit (IDP) for?

Here is a list of countries that recognize IDPs . Visit midatlantic.aaa.com/travel/tips-tools/international-drivers-permit-countries to view this list.

Why do I need an International Driver’s Permit (IDP)?

Your IDP is a valid form of identification in 150 countries worldwide and contains your name, photo and driver information. It translates your identification information into 10 languages — so it speaks the language even if you don't. Most countr More...

If I am currently overseas, how do I apply for or renew an International Driver’s Permit (IDP)?

Please click here for information about applying for an IDP while currently overseas.

Where is my local AAA Store?

Please Click here to locate a local AAA office

Insurance

How do I access MyPolicy for AAA Insurance?

Use MyPolicy from AAA Insurance to manage your AAA Auto or Home Insurance policy online. What to expect: If they you are already logged in on this website, you will be directed to the MyPolicy dashboard. You may need to link to your policy by entering your More...

Where is my local AAA Store?

Please Click here to locate a local AAA office

Member Services

View All 24

How do I change my address?

Please log into your AAA.com account and follow the directions below. Please note you must be the PRIMARY member on the AAA account in order to update the address. Click on Membership Tab and select My Account Scroll down to Personal Information tab click More...

Will I be reimbursed if I use another towing company when AAA isn't available?

If AAA Roadside Assistance is not available and you obtain service from a non-AAA facility, you are entitled to reimbursement up to the amount it would have cost us to provide the service under similar circumstances. Except for certain toll roads, where AA More...

Can you help me with towing benefit questions?

For details on your membership towing benefits, please consult the Member Benefits guide . For your convenience this Member Guide is contained in the Membership section of our website, under the heading of Membership Benefits Guide. If you like further ass More...

How do I enroll in the Protect My ID benefit?

To enroll for one of the Protect My ID® plans, you will need to login into your AAA.com online account. If you do not have an online account, click here to create one Once you have logged in, please visit www.AAA.com/IDTheft to choose a plan and to More...

Does AAA service the Garden State Parkway?

Some toll roads (including the Garden State Parkway) provide their own roadside assistance and will not permit AAA to come to your aid. In some of these cases, your membership card will be accepted in lieu of payment. Otherwise, just pay for the service, g More...

Online Store

View All 8

Where can I view my order history?

Click here to view your order history. You will be required to login to your Membership account.

What is Member Price Match Guarantee?

Our promise to our members: If an AAA Mid-Atlantic (“AAA M-A”) member finds a lower price currently being advertised as available for purchase at a local competitor’s retail store, for an identical item of qualifying merchandise currently More...

Merchandise Returns and Refunds

Click here to learn more about the AAA Club Alliance Online Return Policy.

If I am purchasing something from your website, how do I know my credit card is secure?

AAA maintains physical, technical and procedural security measures to protect the confidentiality of your personal information. AAA.com utilizes Secure Sockets Layering ( SSL ) to encrypt the information you provide (including, but not limited to, name, ad More...

Can I change or cancel my Online Store merchandise order?

We will do everything we can to accommodate your request. But please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has en More...

Travel

View All 49

Does AAA Travel charge fees?

ACA Leisure Travel Service Fee Schedule Members and Non-Members (Effective March 20, 2017) The following fees are charged per traveler at the time of deposit, unless otherwise noted. Regions: Mid-Atlantic, Allied, Northwest Ohio, Oklahoma Transaction Type More...

Which countries do I need an International Driver’s Permit (IDP) for?

Here is a list of countries that recognize IDPs . Visit midatlantic.aaa.com/travel/tips-tools/international-drivers-permit-countries to view this list.

What services does the AAA Travel Agency offer?

AAA offers over 100 years of expertise, with seasoned travel professionals who are experts in the most popular destinations, we can plan a vacation tailored to your needs. You can book online 24/7, call us at 1-888-AAA-TRIP, 7 days a week; or visit a local More...

AAA members save at Walt Disney World

Learn more and get the savings details here.

Why do I need an International Driver’s Permit (IDP)?

Triptiks Maps

View All 7

Can I create a TripTik online?

To receive a TripTik immediately you can create and print your own AAA TripTik routing online. Visit https://triptik.aaa.com/

How do I order maps or TripTik routings?

Maps and TripTik routings can be ordered at https://cluballiance.aaa.com/travel/maps-directions .

Can I get TourBook information online?

Visit: http://tourbook.aaa.com/ for the Digital TourBook

Can maps be downloaded online for quicker viewing?

Visit: https://cluballiance.aaa.com/travel/maps-directions on AAA.com for a variety of mapping options, including: Plan your route online and create a custom map using the TripTik Planner Download maps for more than 300 destinations across North Americ More...

Why can’t I print a TripTik?

You may have a pop-up blocker installed on your computer, this will not allow new windows to open from your browser. The TripTik opens in a new window, you will need to disable your pop-up blocker to print your TripTik.

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