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  • Knowledge Base
  • 1. How do I get a replacement membership card? Views: 6164 Featured Content
    To request a duplicate membership card, please Click here to log into your account. Click 'Request Duplicate Card' under the picture of the membership card. You can select 'Request Permanent Card'. The card will be sent via the US mail in 7-10 business day. If you are traveling and require immediate assistance, you can also select 'Request Temporary Card' to receive a temporary membership card via email.
  • 2. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance or is there a waiting period? Views: 56159
    You can use your Roadside Assistance CLASSIC level benefits as soon as your membership payment is processed; however, there is a seven (7) calendar day wait for extended PLUS or PREMIER benefits. A service fee for members wanting to join and use Roadside Assistance the same day may apply. Call 1-800-AAA-HELP, or request Roadside Assistance through the AAA Mobile app , or use AAA.com to request service .
  • 3. I have permanently moved, how do I transfer my membership from another state? Views: 15383
    Rest assured, your current AAA membership is still valid until it expires anywhere in the United States or Canada. Prior to your expiration date, call AAA at 1-866-MEMBERS (1-866-636-2377) or stop by your local AAA store to transfer your membership. Because there are different local AAA Clubs that provide coverage and membership throughout the country, the club that services your new address will assist you in processing the change of address which is a transfer into their club.
  • 4. How do I cancel or downgrade my membership? Views: 10750
    Please call 1-866-636-2377 or visit your local AAA store. For security reasons, we must speak to the Primary member in order to cancel or downgrade a membership.
  • 5. When will my AAA Battery Warranty expire? Views: 9886
    The AAA Battery provides a 72-month limited warranty. If the battery exhibits manufacturer defects during the first 36 months, the battery will be replaced at no charge. If the battery exhibits manufacturer defects from 37 to 72 months, you may purchase a replacement AAA battery at a discounted price . Click Here to learn more about the AAA Mobile Battery Service Warranty.
  • 6. What is the difference between AAA Classic, AAA Plus, and AAA Premier Memberships? Views: 7063
    For information on levels of AAA Membership, please see the comparison chart . Tows that exceed the limit of miles allotted per membership level are at the Member’s expense at AAA Member discounted rates. For more information on Member Benefits, please visit our online Member Guide . If you have additional questions about our AAA packages and benefits and wish to speak with a member of our Member Services team, please contact us at 1-866-636-2377.
  • 7. Does AAA Travel charge fees? Views: 6281
    ACA Leisure Travel Service Fee Schedule Members and Non-Members (Effective March 20, 2017) The following fees are charged per traveler at the time of deposit, unless otherwise noted. Regions: Mid-Atlantic, Allied, Northwest Ohio, Oklahoma Transaction Type Member Service Fees Non-Member Service Fees Air Fees* Airline ticket (Domestic and International) $35 $50 Air associated with Cruise/Tour booking $35 $50 Air associated with domestic or international Group departure $35 $50 Air Refunds, Reissue  More...
  • 8. How many cars are covered by the AAA membership? Views: 4708
    Since AAA is an automobile club, your AAA Membership covers you rather than your car. That means that YOU are covered for Emergency Road Services in any vehicle you are driving or riding in as long as that type of vehicle is covered. You could be in a friend's car and, if it breaks down, you are covered. Many AAA Members forget that because we cover people, not cars, other family members are not covered when they are driving your car. If they aren't Members of AAA, they can't get an  More...
  • 9. If I'm the Primary member, will my spouse receive the same AAA benefits as I do? Views: 4626
    Yes, but they must be an Associate member. The Primary member is the first person in the household to join AAA. Membership includes Roadside Assistance and all other services and benefits. Associate membership is available to those residing in the same household as the Primary member. Associate members receive the same services and benefits as Primary members, but their annual membership rate is considerably less. Click here to compare membership types . Please see the Member Benefits Guid  More...
  • 10. What is the difference between each membership level, Classic/Plus/Premier? What is the cost for over mileage? Views: 4067
    For information on levels of AAA Membership, please see the following comparison chart: http://midatlantic.aaa.com/membership/plans Tows that exceed the limit of miles allotted per membership level are at the Member’s expense at AAA Member discounted rates. Each additional mile accrued is $4.00. For more information on Member Benefits, please visit our online Member Guide . If you have additional questions about our AAA packages and benefits and wish to speak with a member of our Member Se  More...