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  • Knowledge Base
  • 1. How do I get a replacement membership card? Views: 7763 Featured Content Public
    We now offer digital membership cards online! To get your membership card for your Apple or Google Wallet, log in to your online account and select Add to Google Wallet or Add to Apple Wallet. If you prefer the plastic card, please contact AAA at 1-844-945-0621. The replacement card will be sent via USPS mail in 7- 10 business days.
  • 2. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance or is there a waiting period? Views: 14162 Public
    You can use your Roadside Assistance Classic level benefits as soon as your Membership payment is processed; however, there is a seven (7) calendar day wait for extended Plus or Premier benefits. Please note that a same-day $65 service fee will apply for AAA Members who enroll and request Roadside Assistance on the same day. For more information, see our AAA Member Policies . For Roadside Assistance, you can call 1-800-AAA-HELP or request service through the AAA Mobile app or use AAA.com   More...
  • 3. Tell me about the AAA Member Discounts program. Views: 12064 Public
    The AAA Discounts Rewards ® program provides an easy way to save big and make the most of your AAA membership. Visit AAA.com/Discounts to see all the places you can save on dining, shopping, entertainment, health care, and more.
  • 4. How can I apply for or renew an International Driver’s Permit (IDP)? Views: 11024 Updated Public
    Visit our International Driver's Permit page to see how you can easily apply for your IDP with AAA.
  • 5. How do I cancel or downgrade my membership? Views: 8054 Public
    We hate to see you go but understand that life changes require you to cancel your membership or household members. Please have the Primary Member call our Member Services department at 1-866-MEMBERS (1-866-636-2377) to cancel or remove a household member.
  • 6. How do I update my payment (credit card or bank account) information for my Automatic Membership Renewal payment? Views: 5217 Public
    Only the Primary Member can update the payment information. Visit https://cluballiance.aaa.com/my-aaa/manage-membership/renewal-settings, select Edit, update your preferred payment method, and submit. You may also call 1-866-636-2377 or visit a Local AAA Store : https://cluballiance.aaa.com/about/stores
  • 7. Will I be reimbursed if I use another towing company when AAA isn't available? Views: 4955 Public
    If AAA Roadside Assistance is not available and you obtain service from a non-AAA facility, you are entitled to reimbursement up to the amount it would have cost us to provide the service under similar circumstances. Except for certain toll roads, where AAA service is restricted, you must make every effort to secure AAA Roadside Assistance first. To apply for reimbursement consideration for non-AAA facility expenses, please complete the reimbursement form on the AAA web site​ . Please be aware i  More...
  • 8. Can I add my AAA Membership card to Apple Wallet? Views: 4945 Public
    Yes. Register your Membership online and add your card from My Account or My Membership Overview by selecting Add to Wallet . You can also add it from the AAA Mobile App by selecting View Card and Add to Apple Wallet .
  • 9. How many cars are covered by the AAA membership? Views: 4195 Public
    Your AAA Membership covers you rather than your vehicle. Any member currently active on the account will be covered for Emergency Road Services in any vehicle they are driving or riding in as long as that type of vehicle is covered. You could be in a friend's car, and you are covered if it breaks down. Many AAA Members forget that because we cover people, not cars, other family members are not covered when driving your vehicle. Please click here Member Benefits Guide to view the Member B  More...
  • 10. I have permanently moved, how do I transfer my membership from another state? Views: 3736 Public
    Rest assured, your current AAA membership will remain valid to use anywhere in the United States or Canada until the expiration date. Prior to the account expiration date, please call the Membership Department at 1-866-MEMBERS (1-866-636-2377) or stop by your local AAA store to transfer your membership to the AAA Club covering your new address.