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  • Knowledge Base
  • 1. How do I get a replacement membership card? Views: 5156 Featured Content Public
    To request a duplicate membership card, please Click here to log into your account. Click 'Request Duplicate Card' under the picture of the membership card. You can select 'Request Permanent Card'. The card will be sent via the US mail in 7-10 business day. If you are traveling and require immediate assistance, you can also select 'Request Temporary Card' to receive a temporary membership card via email.
  • 2. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance or is there a waiting period? Views: 49682 Public
    You can use your Roadside Assistance CLASSIC level benefits as soon as your membership payment is processed; however, there is a seven (7) calendar day wait for extended PLUS or PREMIER benefits. A service fee for members wanting to join and use Roadside Assistance the same day may apply. Call 1-800-AAA-HELP, or request Roadside Assistance through the AAA Mobile app , or use AAA.com to request service .
  • 3. How do I order maps, TripTik routings, or TourBook guides? Views: 30063 Public
    Maps, TripTik routings, and TourBook guides are available at your AAA.com/maps for more information.
  • 4. I have permanently moved, how do I transfer my membership from another state? Views: 19689 Public
    Rest assured, your current AAA membership is still valid until it expires anywhere in the United States or Canada. Prior to your expiration date, call AAA at 1-866-MEMBERS (1-866-636-2377) or stop by your local AAA store to transfer your membership. Because there are different local AAA Clubs that provide coverage and membership throughout the country, the club that services your new address will assist you in processing the change of address which is a transfer into their club.
  • 5. How do I cancel or downgrade my membership? Views: 13391 Public
    Please call 1-866-636-2377 or visit your local AAA store. For security reasons, we must speak to the Primary member in order to cancel or downgrade a membership.
  • 6. I need a AAA TripTik routing. Can I order one online? Views: 12979 Public
    The quickest option is to create and print your own AAA TripTik routing online. You can also order them online for home delivery. Please allow 10-14 business days for fulfillment and delivery. Visit AAA.com/maps to get started with either option. Ordering Tips: Tell us how you want to travel – with the most direct route, no toll roads, etc. Use the comments window to explain information you think we should know. You can put in your origin and destination and up to 8 stopovers. Combine Trip  More...
  • 7. How do I update my credit card information for my Automatic Membership Renewal payment? Views: 12578 Public
    To update your credit card information for Automatic Membership Renewal, you must be the Primary Member on the membership. To Change Online: Click here to access your account and update your credit card information. If you are not logged in, you will be prompted to login. Click Edit and Modify your information Click Submit To Change If you do not have an online account, click here to create one . Offline: Contact AAA via telephone at 1-866-MEMBERS (1-866-636-2377) or visit one of our Local AAA S  More...
  • 8. If I'm the Primary member, will my spouse receive the same AAA benefits as I do? Views: 10407 Public
    Yes, but they must be an Associate member. The Primary member is the first person in the household to join AAA. Membership includes Roadside Assistance and all other services and benefits. Associate membership is available to those residing in the same household as the Primary member. Associate members receive the same services and benefits as Primary members, but their annual membership rate is considerably less. Click here to compare membership types . Please see the Member Benefits Guid  More...
  • 9. When will my AAA Battery Warranty expire? Views: 9396 Public
    The AAA Battery provides a 72-month limited warranty. If the battery exhibits manufacturer defects during the first 36 months, the battery will be replaced at no charge. If the battery exhibits manufacturer defects from 37 to 72 months, you may purchase a replacement AAA battery at a discounted price . Click Here to learn more about the AAA Mobile Battery Service Warranty.
  • 10. I have paid my membership dues for years. Why is my membership being changed to Classic? Views: 8225 Public
    The heavy expense of Roadside Assistance for some memberships is driving up the cost of membership dues. Please keep in mind we are looking at a 3 year period of time for a trend of Heavy Emergency Roadside usage. This program is not designed to punish Members that may have one or two years with Heavy Emergency Roadside usage.