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  • Knowledge Base
  • 1. How do I get a replacement membership card? Views: 5603 Featured Content Public
    To request a duplicate membership card, please Click here to log into your account. Click 'Request Duplicate Card' under the picture of the membership card. You can select 'Request Permanent Card'. The card will be sent via the US mail in 7-10 business day. If you are traveling and require immediate assistance, you can also select 'Request Temporary Card' to receive a temporary membership card via email.
  • 2. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance or is there a waiting period? Views: 16679 Public
    You can use your Roadside Assistance CLASSIC level benefits as soon as your membership payment is processed; however, there is a seven (7) calendar day wait for extended PLUS or PREMIER benefits. A service fee for members wanting to join and use Roadside Assistance the same day may apply. Call 1-800-AAA-HELP, or request Roadside Assistance through the AAA Mobile app , or use AAA.com to request service .
  • 3. How do I cancel or downgrade my membership? Views: 16268 Public
    For security reasons, we must speak to the Primary member in order to cancel or downgrade a membership. Please call 1-866 MEMBERS (1-866-636-2377) or visit your local AAA store.
  • 4. I have permanently moved, how do I transfer my membership from another state? Views: 14371 Public
    Rest assured, your current AAA membership is still valid until it expires anywhere in the United States or Canada. Prior to your expiration date, call AAA at 1-866-MEMBERS (1-866-636-2377) or stop by your local AAA store to transfer your membership.
  • 5. Can I add my AAA membership card to Apple Pay? Views: 11902 Public
    If you’re on an iOS device and wish to add your AAA Membership card to your Apple Wallet, use the steps below: Make sure you have followed the steps above ‘Add an AAA Membership card to your Apple Wallet.’ On your iOS device, open the Wallet app. Tap the AAA Membership Card you want to share. Tap the three dots symbol that signifies “more” in the top right corner. Tap the Share icon in the top right corner. Tap message or mail to send the AAA Membership card
  • 6. How do I update my credit card information for my Automatic Membership Renewal payment? Views: 9537 Public
    To update your credit card information for Automatic Membership Renewal, you must be the Primary Member on the membership. To Change Online: Click here to access your account and login. If you do not have an online account, please click here to register On the Profile page click on Manage next to Auto Renew-Manage Click Edit to update you credit card information Click Submit to save changes that you made You can also contact us Contact AAA via telephone at 1-866-MEMBERS (1-866-636-23  More...
  • 7. How do I change my address? Views: 7317 Public
    Please log into your AAA.com account and follow the directions below. Please note you must be the PRIMARY member on the AAA account in order to update the address. Click on Membership Tab and select My Account Scroll down to Personal Information tab click EDIT Modify your information and click update Click AAA Membership on the top navigation bar The PRIMARY member can also contact AAA via telephone at 1-866-MEMBERS (1-866-636-2377) or visit one of our AAA Stores to make updates.
  • 8. Does AAA Travel charge fees? Views: 6694 Public
    ACA Leisure Travel Service Fee Schedule Members and Non-Members (Effective March 20, 2017) The following fees are charged per traveler at the time of deposit, unless otherwise noted. Regions: Mid-Atlantic, Allied, Northwest Ohio, Oklahoma Transaction Type Member Service Fees Non-Member Service Fees Air Fees* Airline ticket (Domestic and International) $35 $50 Air associated with Cruise/Tour booking $35 $50 Air associated with domestic or international Group departure $35 $50 Air Refunds, Reissue  More...
  • 9. How many cars are covered by the AAA membership? Views: 6551 Public
    Your AAA Membership covers you rather than your car. That means that YOU are covered for Emergency Road Services in any vehicle you are driving or riding in as long as that type of vehicle is covered. You could be in a friend's car and, if it breaks down, you are covered. Many AAA Members forget that because we cover people, not cars, other family members are not covered when they are driving your car. No need to notify us if you have recently chnaged vehicles, the AAA Membership covers yo  More...
  • 10. How can I apply for or renew an International Driver’s Permit (IDP)? Views: 5454 Public
    AAA is one of only two private entities in the U.S. authorized by the U.S. Department of State to issue an IDP.* There are two ways to apply for your IDP: In Store Fill out the form Provide 2 passport photos (available at AAA stores – FREE for premier Members) A valid U.S. driver’s license $20 permit fee (cash, credit card, check or money order) Visit our store locator Via Mail Fill out the form Provide 2 passport photos (available at AAA stores – FREE for premier Members   More...