To protect policyholder information against access from unauthorized users, AAA does not post claim files online. We do, however, take claim reports, complete a first notice of loss and answer questions about established claims online.
 

To file or update your claims information, you will need to create a My AAA Account. Once registered, you’ll have access to the forms you’ll need to file your claim, as well as other helpful self-serve functions.
 

If this is an emergency, theft claim or you need immediate assistance, please contact the 24-hour reporting line at 800.AAA.HELP (222.4357) or 800.289.5255.