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  • 1. Where can I find the latest information about my membership benefits? Views: 333 Public
    You’ll find the list of member benefits by clicking on Compare from the drop down menu under Membership. You will be able to compare the three different plans: Classic, Plus and Premier. Consult the membership handbook for more details. To go directly to Compare, click here .
  • 2. I’m getting the wrong city and state when I search for savings. What do I do? Views: 1145 Public
    After you click on Discounts Rewards from navigation bar, click on Local, enter your zip code and click on the magnifying glass icon next to filter. You will be shown local discounts available in your zip code area. You can also enter keywords in the search field. To go directly to the Discounts Rewards site, click here .
  • 3. How do I arrange for roadside assistance if my car is disabled? Views: 727 Public
    If you need roadside assistance , no matter your location , call the number supplied on your AAA Membership Card, visit AAA.com/RoadsideAssistance to request service online or request roadside assistance through the AAA Mobile app. When the service provider arrives, they will request to see your AAA Card. If you don’t have your card with you, call us anyway and we will verify that you are a member. NOTE: If you have the AAA Mobile App, you will be able to show your electronic membershi  More...
  • 4. Where can I mail my payment? Views: 717 Public
    If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indicate where you would like your payment applied. Membership: AAA Membership, P.O. Box 740265, Cincinnati, OH 45274-0265 Insurance: If your policy number begins with AUT, HOM, MHM or PUP: Mail payments to: AAA Insurance, P.O. Box 740860, C  More...
  • 5. Can I pay my insurance bill online? Views: 716 Public
    Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . Next, click on Billing and Payment to complete your transaction. You will be asked to log in to access this feature.
  • 6. How do I turn on or off the Automatic Login Feature? Views: 681 Public
    For security purposes, we have removed the option to remain signed in. You will automatically be logged out after 20 minutes of inactivity.
  • 7. I am having problems with my online account User ID/password. What should I do? Views: 657 Public
    The Sign In screen has the option to recover your User ID and reset your password. To use the Need Help Signing In? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where you receive mail/bills for your membership/insurance policy number When you first create your account, you will be sent an activation email to confirm your address. You must confirm your email address to activate your new account. If you did not activ  More...
  • 8. How do I register my membership number or insurance policy? Views: 583 Public
    Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. You can create your account using your membership or insurance information. You’ll be able to add other products once you’ve created your account. To create your account using membership information, you’ll need your membe  More...
  • 9. What types of maps and books are available at no cost for AAA Members? Views: 569 Public
    AAA has a variety maps available to its members for travel within the U.S., as well as internationally. For travel in the U.S., our legendary online TripTik routing system will show you the best way to reach your destination and provide road construction information. It provides high-resolution maps and route narratives that you can customize to personalize your route. You can create your map online or visit one of our full-service offices for your customized, bound TripTik routings. Our Tou  More...
  • 10. How do I sign up for emails about AAA products and services? Views: 542 Public
    When you create an online account, you’re automatically registered to receive email communications. You can manage your communication preferences from your online account under the option labeled: “ Update Communications Preferences ”.
We provide you with the most accurate and up-to-date information available, however, to ensure that you receive the most current information, please feel free to call 1-800-342-4254