Creating a User ID and password is part of setting up an online account.
 
You can select the Sign In option at the top of most pages on the site to get started.
 
From the sign in screen, select the Create New Account option.
 
You can create your account using your membership or insurance information.
 
You’ll be able to add other products once you’ve created your account.
 
To create your account using membership information, you’ll need your membership number.
 
To create your account using insurance details, you’ll need your policy number and information as it appears on your bill.
 
When you first create your account, you will be sent an activation email to confirm your address. You must confirm your address to activate your new account.
 
If you need help creating or accessing an online account, we’re available Monday-Friday 8am-6:30pm Eastern at 877.736.7813, or online via email
 
If you contact us via email, please include your membership or policy number, your contact information and a brief description of the issue.