If you receive an email asking you to update your payment information in your digital vault before renewing your previous space upgrade simply follow these steps:

1) Login to your digital vault

2) Select the "$ Buy More Space" item on the left-hand menu





3) Scroll to the Subscription History section and look for the upgrade that is renewing

4) You'll be able to update your payment information by clicking on the $ symbol tab on renewal line.


If you never updated your payment information before the renewal anniversary and the payment method has expired, the next time you log in to your digital vault, you will be presented with our "Expired Card Order" page below.



Your payment information must be updated before proceeding to any other area of your digital vault.


To update your payment information:
  • Select the Credit Card button
  • Enter/Update new payment information
  • Click the Confirm Renewal button