Yes, if your digital vault is reaching its storage capacity there are two ways to increase the storage available in your vault:
- View your current storage capacity from the Storage widget on the Dashboard or the storage meter at the bottom of the left hand navigation menu
1. Delete items in your digital vault
Check your digital vault to see if there are any items that may no longer be needed. If so, you can delete the item, then delete it from the Recycle Bin and the storage space that item was taking up will now be available.
To do this:
- Sign in to your digital vault
- Click "Files" from the left navigation menu
- Choose the delete action by either:
- Clicking the ellipses menu and clicking Delete for an individual item
- Clicking the checkbox to the left of the item(s) and clicking the Delete action icon for multiple items
- A dialogue box will appear to confirm the action
- Click "Yes" and the item(s) will be moved to the Recycle Bin
- Click "Recycle" from the left navigation menu
- Select the item(s) in the Recycle Bin you want permanently deleted and delete them by either:
- Clicking the delete action icon to the right of the item
- Clicking the checkbox to the left of the item(s) and clicking the "Delete Selected" action button
- A dialogue box will appear to confirm the action
- Click "Delete"
- The items will be permanently removed and the space that the item(s) were taking up will now be available
2. Buy More Space
If deleting items is not an option, you can purchase more space for your account.
Note: The purchase of additional space is an annual subscription
- Sign in to your digital vault
- Click "Buy More Space" from the left navigation menu
- Click the "Purchase More Space" action button
- Select storage size and enter initial cardholder information
- Click "Next"
- Enter payment information
- Click "Submit Payment"
Once the payment has been processed the additional space will automatically be added to your digital vault and will be ready for use.