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Can I increase storage space in my digital vault?
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Article Information
KBID
342
Date Created:
5/6/2020
Date Modified:
6/29/2020
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If your digital vault has reached it's storage capacity there are two ways to increase the storage available in your vault:
1. Delete items in your digital vault
Check your digital vault to see if there are any items that may no longer be needed. If so, you can delete the item, then delete it from the Recycle Bin and the storage space that item was taking up will now be available.
To do this:
Sign in to your digital vault
Click Files from the left navigation menu
Choose the delete action by either:
Clicking the ellipses menu and clicking Delete
In List View, clicking the checkbox to the left of the item(s) and clicking the Delete action icon
In Tile View, clicking the item to highlight it and clicking the Delete action icon or selecting the initial item, holding the CTRL key to select additional items and clicking the Delete action icon
A dialogue box will appear to confirm the action
Click Yes and the item(s) will be moved to the Recycle Bin
Click Recycle from the left navigation menu
Select the item(s) in the Recycle Bin you want permanently deleted and delete them by either:
Clicking the delete action icon to the right of the item
Clicking the checkbox to the left of the item(s) and clicking the Delete Selected action button
A dialogue box will appear to confirm the action
Click Delete
The items will be permanently removed and the space that the item(s) were taking up will now be available
2. Buy More Space
If deleting items is not an option, you can purchase more space for your account.
NOTE: The purchase of additional space is an annual subscription
Sign in to your digital vault
Click Buy More Space from the left navigation menu
Select your payment method
Select the new storage size
Enter Cardholder Payment information
Once all selections/information has been completed click Confirm Purchase
As soon as the transaction is approved the additional space will be added to your digital vault and is ready for use.
Related Content
Delete a File or Folder
Delete All Items in Recycle Bin
Share a file or folder
Permanently Delete Multiple Files and/or Folders from the Recycle Bin
Permanently Delete a Folder from Recycle Bin
Can I Purchase Additional Storage Space?
Storage Upgrade is an Annual Subscription Fee
Delete Multiple Files and/or Folders at One Time
Permanently Delete a File from the Recycle Bin
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Can I increase storage space in my digital vault?
https://www.fuzeqna.com/virtualstrongbox/ext/kbdetail.aspx?kbid=342
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WARNING:
If your Security Question and Favorite Color do not match what you entered at registration in
DO NOT CONTINUE
and contact us immediately.
Email
Confirm Email
Password
Password not entered
Retype Password
First Name
Last Name
Birthdate
(mm/dd/yyyy)
Company
WARNING:
Password Security Question
Name of High School graduated from
Last name of favorite teacher
Son's middle name
Daughter's middle name
Pet's name
Square footage of home
First girlfriend's/boyfriend's name
What city were you born in?
On what street did you grow up?
What is your mother's maiden name?
What was your high school mascot?
Password Security Answer
Favorite Color
Terms of Use
I agree to the terms of use.
Your inquiry is being encrypted to protect your privacy.