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- How do I access my AAA Credit Card Account online?
You can access the AAA Cashback Visa, AAA Dollars ® Visa® and AAA Dollars ® Plus Visa® account at the link below https://www.creditcard.acg.aaa.com/onlineCard/login.do You can always access the above link by clicking on Manage My Credi More...
- Can applicants redeem for cash back and other options?
Yes, members can redeem for cash back (deposited into their account or as a statement credit), gift cards or merchandise. Statement credits are issued via a credit to their Account by accessing the Rewards Center at acgcardservices.com . A credit will be a More...
- Can I use the AAA Visa only at AAA, or can I use it anywhere?
The AAA Visa works just like any other Visa for purchases at the millions of places that accept Visa. And you earn Cash Back on qualifying net purchases no matter where you use your card, whether it's for grocery stores, gas stations, travel or purchas More...
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How do I get started with AAADrive?
Look out for a AAADrive Welcome text message to help guide you through downloading the app and the registration process. Or you can download the AAADrive app directly from the Apple® App Store or Google Play TM Open the app to begin registration with y More...
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How do I enroll?
Enrolling in AAADrive is easy: Sign up for AAADrive through your agent, over the phone, or online. Provide a mobile phone number, your consent to receive text messages, and your email address.
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When is my driving data used to generate a AAADrive UBI Score?
For AAADrive participants in Florida, Georgia, Michigan, and Tennessee. When you enroll into the AAADrive Mobile App program, you will share driving data up to two policy terms. At your policy renewal, if you have collected at least the minimum required am More...
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Who is eligible to participate in AAADrive?
If you're an active driver on an auto insurance policy with AAA or Meemic, you're eligible for the AAADrive Mobile App program.
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What are the requirements to generate a AAADrive UBI Score?
Initial Requirements and Initial Rating Adjustment: When you enroll in the AAADrive Usage Based Insurance (“UBI”) Program, an initial enrollment rating classification is applied to your auto policy. To maintain this initial score enrollment rat More...
- What is Approved Auto Repair (AAR)?
Approved Auto Repair is an AAA member benefit designed to help direct a member to a pre-screened reputable automobile repair facility for quality auto repairs. AAR facilities sign agreements to provide reliable, high-quality service performed by ASE certif More...
- What is the benefit of AAR to the AAA Member?
AAA screens each facility for reliability, honesty, fair pricing, cleanliness and training of staff, and stands behind the repairs performed and will assist the member in the event of a dispute regarding those repairs. AAA Approved Auto Repair Facilities More...
- What are the standard requirements for an AAR facility?
AAR facilities are required to provide members with: Free multi-point vehicle maintenance inspection for items most commonly related to roadside breakdowns which include tires, belts and hoses, 24-month/24,000 mile warranty for parts and labor on work done More...
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Employment Opportunities
Thank you for your interest in employment opportunities with The Auto Club Group. You can find information regarding positions for The Auto Club Group online by selecting Careers in the footer at the bottom of any page. To go directly to the Employment More...
- I need to make an insurance claim. Whom should I contact?
For any insurance claim information for auto, auto glass, home, boat, and motorcycle, please click on Claim Services from the drop down menu under Insurance. To go directly to the Claim Services page, click here . If your auto, home or flood policy is un More...
- How do I add my Auto or Home insurance products to My Account?
If you’ve already created a My Account either as a Guest, Insurance, or a Member, you should see a section for My Insurance under My Account. This section is where you would register your available insurance policies. You will need to provide the p More...
- Can I get an insurance quote online?
Yes, you can get a quote online for Auto, Home, Condo, Renters, Term Life and Express Term. You can request a quote for Boat, Motorcycle, Off-road Vehicle, and Recreational Vehicle by calling 866.968.7222 or find an agent . To go directly to the followin More...
- Why can't I see my policy?
Certain policies, based on type and region, are not available for view on our site. Please contact your agent or our Member Service Center at 866.968.7222. They will answer any questions you may have.
- Can I access and print a Proof of Insurance Card online?
Yes. PDF versions of printed proof of insurance cards are available for auto insurance customers who have signed in to My Account. To enable self-service options (i.e. viewing electronic proof of insurance cards), you must first add your auto insurance pol More...
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I am having problems with my online account User ID/password. What should I do?
The Sign In screen has the option to recover your User ID and reset your password. To use the Forgot User ID and Password ? self-serve option, you’ll need the following information: Your name Your membership/insurance policy number The ZIP code where More...
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Will I receive emails from AAA?
When you register your email address, you are automatically registered to receive emails with AAA advice about savings, travel, advocacy, safety and security topics. Members who create a My Account on AAA.com automatically will be registered to receive ema More...
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How do I register my membership number or insurance policy?
Registering your membership or policy is part of setting up an online account. You can select the Sign In option at the top of most pages on the site to get started. From the “Sign In” screen, select the Create New Online Account option. More...
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How do I sign up for emails about AAA products and services?
When you create an online account, you’re automatically registered to receive email communications. You can manage your communication preferences from your online account under the option labeled: “ Update Communications Preferences ”.
- Where can I mail my payment?
If you choose not to make a payment online or through our toll-free phone number for your AAA membership or your insurance policy, you can mail your payments to the following addresses. Please ensure you include the policy and/or membership number to indic More...
- Can I pay my insurance bill online?
Yes. Once you have signed in and registered your insurance policy to your online account, select the Billing and Payment option in the “Registered Policies” area of your online account. To go directly to “My Account”, click here . More...
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Where can I find the Roadside Assistance policy for towing?
For complete details of our Roadside Assistance, please review our Member Handbook . You will find the following information: Who’s eligible Services provided Towing considerations Eligible vehicles Vehicles not eligible for service Limitations Extr More...
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What is the limit for roadside assistance calls under my AAA Membership?
In fairness to all members, roadside assistance is not to be used as a substitute for proper vehicle maintenance. To help control membership dues, AAA has a call limit on roadside assistance usage. After the last call, the member may continue to call AAA More...
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I have locked my keys in my car. Will AAA come to unlock the vehicle?
Yes. One of the benefits of AAA is the Vehicle Lock-out and Locksmith Service. For complete details of this membership benefits, click here to view the Membership Handbook.
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Would my golf cart be eligible for Roadside Assistance under my plan?
If you have a Classic, Plus or Premier membership, a golf cart is eligible for Roadside Assistance for towing and extrication and winching, as long as they are accessible from the roadside. For further details/restrictions, please refer to the membership More...
- Does AAA offer classroom or online driving courses?
Yes, AAA offers online driving courses as well as “classroom” driving courses. Classroom may not be available for all locations and all courses. Contact your local AAA office for more information. You can access the different online or in-perso More...
- Does AAA offer tools to help seniors drive safely?
Yes! AAA RoadWise TM , a senior defensive driving program is an online course designed to positively affect driving behavior and help you learn about and adjust to age-related physical changes. AAA’s driver improvement courses may be offered through More...
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Where can I find information on European Rail passes?
You will need to contact an AAA Travel Advisor for information on European Rail passes. However, there is an article , “Train Trippin’, European Style”, on our rail travel page explaining how to get the most from Europe’s impressiv More...
- I went to the AAA website and got the wrong club. What do I do?
As you may be aware, the AAA organization is made up of over 30 different clubs in the United States and members are routed to their local club by entering their zip code on the aaa.com zip code page. At that time, a cookie is set to allow subsequent visit More...
- Why doesn't the page open when I click on a link or button?
Please check the settings on your popup/ad blocker software. This site does not use pop-up ads, but does open certain functions in new windows. In order to access these links/buttons, any popup/ad blockers should be configured to allow pop-ups from *.aaa More...
- How do I know if AAA's website is secure?
The AAA website is secured via 128 bit SSL encryption. In order to maintain the security of this site, we have secured the entire website, including images. You can verify the security status of any page by the secure protocol ( https ) in your brows More...
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