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1.
Where can I view my order history?
Views: 777
Click here to view your order history. You will be required to login to your Membership account.
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2.
Merchandise Returns and Refunds
Views: 530
Click here to learn more about the AAA Club Alliance Online Return Policy.
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3.
Can I change or cancel my Online Store merchandise order?
Views: 314
We will do everything we can to accommodate your request. But please bear in mind that our order-fulfillment and shipping systems are designed to get orders on their way quickly and efficiently. Therefore, we cannot change or cancel an order once it has entered the shipping process. If you'd like to cancel the order please call 1-866-MEMBERS (1-866-636-2377).
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4.
Shipping Policy
Views: 272
Click here to view the Shipping Policy.
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5.
Why was my credit/debit card declined?
Views: 156
Your credit/debit card may have been declined for any of the following reasons: The credit/debit card number entered is invalid Expiration date is incorrect Security code is incorrect Insufficient funds available to cover the value of the order Other account information entered does not match your records on file
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6.
What happens if I receive a damaged or defective items?
Views: 88
If you receive a damaged or defective product, please contact our Customer Service department at 1-866-MEMBERS (1-866-636-2377) or contact us via email at aaamerchandiseorders@aca.aaa.com
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7.
If I am purchasing something from your website, how do I know my credit card is secure?
Views: 84
AAA maintains physical, technical and procedural security measures to protect the confidentiality of your personal information. AAA.com utilizes Secure Sockets Layering ( SSL ) to encrypt the information you provide (including, but not limited to, name, address and credit card number).
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