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  • Knowledge Base
  • 1. How can I get a copy of my insurance card or policy information? Can I download and print my insurance card? Views: 1633 Public
    AAA Minneapolis Insurance Agency Our agency provides insurance coverage from many insurance partner providers. Availability of online services vary by insurer, and are maintained separately from your AAA Minneapolis online account and membership. To see if your insurer offers downloadable insurance cards, or to request a copy of your insurance card or policy details, find your insurer on the Manage My Insurance page or Contact Us with any questions. AAA Insurance Through Independent Agents/Age  More...
  • 2. Why can't I log in to AAA.com? Views: 1499 Public
    Online Account Login Help Be sure you are on the correct AAA website: visit AAA.com/Stop and enter the zip code associated with your membership. Reset your password: go to the Online Account Page and click on the Forgot your password? link. Create an online account: you may receive emails from us even if you don't have an online account set up. If your email address is not recognized when resetting your password, create a new online account . If you are unable to access your account after tryi  More...
  • 3. Why are there different hours specifically for license and vehicle services? Views: 1100 Public
    For your convenience, we encourage you to schedule an appointment for your visit to the AAA License Bureau (DMV), however, we do accept walk-in customers on a first-come, first-served basis. If capacity is reached on a given day for walk-in transactions, customers will be informed upon entering the building in St. Louis Park.
  • 4. Why can't I log in to the AAA Mobile App? Views: 793 Public
    Username and Password Help To log in to the AAA Mobile App, you will need to have a AAA Online Account . You will use the same username and email address for both your Online Account and the AAA Mobile App. If you have forgotten your password, visit the Online Account page and click the Forgot Your Password? link to reset your password. ZIP Code Help The AAA Mobile App will ask for your ZIP code in order to provide your club's custom experience. The ZIP code you enter in the app will need   More...
  • 5. How can I save $5 off my membership with automatic renewal? Views: 478 Public
    Automatic renewal is a great option to prevent a lapse in AAA membership services. To enroll in automatic membership renewal, log in to your AAA.com account and visit your membership account page . Open the Payment Information section and check the box next to Automatically renew my membership using this card. Click Submit to save your changes. Your membership will have a one-time discount of $5 the first year you enroll in automatic renewal. Your card will be charged 30 days before your r  More...
  • 6. Can I take the driver knowledge/permit test at AAA? Views: 445 Public
    No, AAA Minneapolis does not administer driver tests. Permit/knowledge tests must be taken at a Driver Exam Station. To find a location, visit the MN DVS Locations page.
  • 7. Can I take teen driver education class online? Views: 301 Public
    DPS-DVS approved a variance allowing Minnesota driver education programs to provide driver education via teleconference or other methods of video distance learning in a live setting to their students. For more information, see AAA Minneapolis Driving School COVID-19 Information .
  • 8. Can I renew my MN driver's license or ID card online? Views: 189 Public
    You can now renew or replace a standard Minnesota driver’s license or ID card online. Go to drive.mn.gov , select Apply for a Driver’s License or State ID and follow the prompts. Card holders will not be required to have a vision screening and new photo taken until the next time they renew or upgrade their license. Apply to Renew Your Card Online Exceptions for Online Renewals You must visit a DMV office in-person if: You need to change your name You need to change your address   More...
  • 9. How do I enroll in paperless billing for my AAA membership? Views: 29 Public
    Fill out the Paperless Billing Enrollment Form to receive your membership renewal statements by email. By enrolling in paperless/electronic billing ( ebilling or e-billing ) you accept that AAA Minneapolis will update your email preferences to opt your email on record into e-bill related communications. If you choose to unsubscribe from all emails at any time you will no longer receive membership renewal bills.
  • 10. How many tows do I get with my AAA membership? Views: 4318 Public
    Your towing benefits are counted as Roadside Assistance calls. At the Basic and Plus level memberships, each member (Primary or Associate) in your household is allowed four (4) Roadside Assistance calls per membership year. At the Premier level, each member in the household is allowed five (5) service calls per membership year. What if I've already used all of my service calls? You can still call AAA for service, but you will be required to pay the service provider directly.
  • 11. How do I find an Active&Fit Direct participating fitness center near me? Views: 3769 Public
    Please note: these instructions apply only to AAA members signing up for Active Fit Direct through AAA Discounts Rewards. Check with your Active Fit Direct provider organization for instructions to find participating gyms near you. Not a AAA member? See all the benefits of membership ! AAA Members: It's easy to search for participating gyms near you, and you don't need to sign up to view participating gyms! Visit the Active Fit Direct deal page on AAA Discounts Rewards If you aren  More...
  • 12. What is the difference between Basic, Plus and Premier memberships? Views: 2902 Public
    The biggest difference is in the towing Emergency Roadside Assistance benefit. For more detailed information, see membership terms conditions or compare membership plans side-by-side. Basic Membership Provides 4 service calls per membership year. Free towing from the scene of your disablement of up to 5 miles of free towing in any direction. If you wish to be towed to your favorite mechanic - and he is located more than 5 miles from the breakdown - mileage charges may apply. Plus Membership   More...
  • 13. Can I join AAA today and immediately request emergency roadside assistance, or is there a waiting period? Views: 1998 Public
    There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your free AAA Emergency Roadside Assistance. This applies for all new and newly reinstated members and Associate members, as well as for members who upgrade from a lower level of service to a higher level of service. Should anyone on your membership account require AAA Emergency Roadside Assistance during the three-day waiting period, there will be a service fee that must be paid prior to  More...
  • 14. What is included in my five miles of free towing? Views: 1917 Public
    AAA will travel any distance to get to a stranded member. Once there, AAA's Basic membership provides free towing back to the contractor's facility, or 5 miles of free towing in any direction from the disablement. That's sufficient to get you to a repair facility in over 90% of cases. If you wish to be towed to your favorite mechanic - and the shop is located more than 5 miles from the breakdown - mileage charges may apply. Learn more about Emergency Roadside Assistance . AAA's P  More...
  • 15. What are the accepted documents for a REAL ID card? Views: 1588 Public
    Quick List: Most Common Accepted Documents for REAL ID Providing all four of these documents is the most common when applying for Real ID: Unexpired Passport or Birth Certificate* Social Security Card* Unexpired MN Driver's License/ID (must have current address) Bank/Credit Card Statement issued in the last 12 months If these documents don't work for you, see the full list of acceptable documents . *Names on documents must match current name, or proof of name change must be provided. Not  More...
  • 16. What forms of payment do you accept for License & Vehicle Registration Services? Views: 1577 Public
    In addition to cash, AAA Minneapolis accepts the following methods of payment: Check Only local checks are accepted Personal checks must be presented by the account holder; we do not accept blank or starter checks A current government-issued photo ID must be presented by the account holder All returned checks will be subject to a $30.00 service fee Personal checks must be made payable to AAA for the exact amount Cashiers Check/Money Order Your Cashier’s Check or Money Order must be issued   More...
  • 17. How do I manage my membership online? Views: 1396 Public
    To access to your membership information online, add your AAA Minneapolis membership number to your online account. Sign in to aaa.com Click on My Account in the upper-right corner to log in If you have already added your membership number, you will see your current membership information. If you haven't added your membership number, you will see the following message: Our records indicate you are not a AAA member. Click on add your membership number On the following page, under Are y  More...
  • 18. What are the busiest times for license & vehicle service? Views: 1377 Public
    1st of the month through 10th of the month End of the month Mondays, Fridays and Saturdays Lunch rush – roughly 11:00 a.m. to 1:00 p.m.
  • 19. Does my AAA membership cover me if I locked my keys in the car or lost my keys? Views: 1375 Public
    Auto Lock Key Service If your key is locked inside the vehicle, lost or broken; locksmith service is covered up to the limit of benefit, which is determined by your membership plan: Basic membership: up to $75 Plus membership: up to $125* Premier membership: up to $20* Home Lockout Service Home lockout service is provided to members with Premier coverage plans only, up to $200. *Financial limits and coverages are for service within AAA Minneapolis service territory and will be handled by reimb  More...
  • 20. How many cars are covered with my AAA membership? Views: 1134 Public
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. To e  More...
  • 21. How can I cancel my AAA membership? Views: 1116 Public
    Call AAA Membership Service Center at 952-927-2567 and a customer service representative will be happy to assist you.
  • 22. How do I make an online payment for membership, insurance, or credit card? Views: 1113 Public
    AAA Membership You may renew your membership online Insurance Securely view and pay bills, renew your policy or check on claims on the Manage My Insurance page. AAA Member Rewards Visa Credit Card After you receive your credit card and activate your account, visit the online banking center and follow the simple instructions to set up your account.
  • 23. How do I set up the AAA Roadside Assistance Skill/Action for my voice assistant? Views: 1097 Public
    Note: The first time you open a request, you will need to verify your AAA membership information. You will need your AAA membership number, last name and zip code. Google Assistant iPhone or iPad with iOS 10 or higher Download the Google Assistant App from the App store Open Google Assistant and say “Talk to AAA Road Service” Android phones with Android 6.0 or higher Open the Google app Tap Menu Under Google Assistant, tap Settings then turn on Enable Google Assistant: Pixel pho  More...
  • 24. Can I upgrade my membership and use the new benefits right away, or is there a waiting period? Views: 1045 Public
    Members can upgrade their present level of service to AAA Plus, AAA Plus RV, AAA Premier or AAA Premier RV anytime during their membership year. There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your free AAA Emergency Roadside Assistance. This applies for all new and newly reinstated members and Associate members, as well as for members who upgrade from a lower level of service to a higher level of service. Should anyone on your members  More...
  • 25. How can I get my tabs if I don’t have the reminder notice the state sends out? Views: 1005 Public
    If you do not have your renewal notice from the state, you can purchase your tabs from us. If you are the registered owner, bring your driver’s license, vehicle license plate number, and have your auto insurance information available. Insurance information must include company name, policy number, and expiration date. If you are not the registered owner of the vehicle, you must have signed authorization allowing you to purchase the tabs for the owner. The signed authorization document must  More...