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  • Knowledge Base
  • 1. How can I get a copy of my insurance card or policy information? Can I download and print my insurance card? Views: 10170 Public
    AAA Minneapolis Insurance Agency Our agency provides insurance coverage from many insurance partner providers. Availability of online services vary by insurer, and are maintained separately from your AAA Minneapolis online account and membership. To see if your insurer offers downloadable insurance cards, or to request a copy of your insurance card or policy details, find your insurer on the Manage My Insurance page or Contact Us with any questions. AAA Insurance Through Independent Agents/Age  More...
  • 2. Why can't I log in to the AAA Mobile App? Views: 6176 Public
    Username and Password Help To log in to the AAA Mobile App, you will need to have a AAA Online Account . If you don't have one, you can create one online with your email address and membership number. You will use the same username and email address for both your Online Account and the AAA Mobile App. If you have forgotten your password, visit the Online Account page and click the Forgot Your Password? link to reset your password. ZIP Code Help The AAA Mobile App will ask for your ZIP code  More...
  • 3. Why can't I log in to AAA.com? Views: 4937 Public
    Online Account Login Help Be sure you are on the correct AAA website: visit AAA.com/Stop and enter the zip code associated with your membership. Reset your password: go to the Online Account Page and click on the Forgot your password? link. Create an online account: you may receive emails from us even if you don't have an online account set up. If your email address is not recognized when resetting your password, create a new online account . If you are unable to access your account after   More...
  • 4. How do I enroll in e-billing for my AAA membership? Views: 2509 Public
    Log in to your Online Account and toggle the option for e-Billing to receive your membership renewal statements by email. By enrolling in paperless/electronic billing ( ebilling or e-billing ) you accept that AAA Minneapolis will update your email preferences to subscribe your email address into e-bill related communications. If you choose to unsubscribe from all emails at any time you will no longer receive membership renewal bills.
  • 5. Are the DMV services offered at the St. Louis Park office operated by AAA? Views: 1830 Public
    SLP DMV is an Independent Business and Not Affiliated with AAA Minneapolis DMV (motor vehicle and driver’s license) services previously provided by AAA Minneapolis at our St. Louis Park headquarters are now operated by SLP DMV. Appointments are not available, please walk in for same-day service. Contact SLP DMV Phone: 952-927-2697 Email: info@slpdmv.com MN DMV Information For information about DMV services, please visit the Minnesota Driver and Vehicle Services website .
  • 6. Does my AAA membership cover me anywhere in the United States? Views: 30367 Public
    As a AAA member, you are eligible to receive service anywhere in the United States and Canada. If you are unable to obtain service from AAA in a covered area, you may obtain service from another provider and apply for Roadside Assistance Reimbursement from AAA.
  • 7. How many tows do I get with my AAA membership? Views: 27607 Public
    Your towing benefits are counted as Roadside Assistance calls. At the Basic and Plus level memberships, each member (Primary or Associate) in your household is allowed four (4) Roadside Assistance calls per membership year. At the Premier level, each member in the household is allowed five (5) service calls per membership year. What if I've already used all of my service calls? You can still call AAA for service, but you will be required to pay the service provider directly.
  • 8. Can I upgrade my membership and use the new benefits right away, or is there a waiting period? Views: 17448 Public
    Members can upgrade their present level of service to AAA Plus, AAA Plus RV, AAA Premier or AAA Premier RV anytime during their membership year. There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your upgraded membership benefits. If you need to use your upgraded benefits within the first three days after upgrading, a service fee will apply. Members who have used four (4) service calls in the membership year are not eligible to upgrade   More...
  • 9. Is there a service tracker I can use to check the status of my service call? Views: 14701 Public
    You may call to check on the status of a service request: Nationwide: 800-AAA-HELP Minneapolis: 952-927-2727 AAA is not able to provide updates or tracking for individual service requests online. If you placed your Roadside Assistance request online or through the AAA Mobile App, you will be given an estimated service time, however service times may vary due to a variety of conditions.
  • 10. How do I find an Active&Fit Direct participating fitness center near me? Views: 11283 Public
    Please note: these instructions apply only to AAA members signing up for Active Fit Direct through AAA Discounts Rewards. Check with your Active Fit Direct provider organization for instructions to find participating gyms near you. Not a AAA member? See all the benefits of membership ! AAA Members: It's easy to search for participating gyms near you, and you don't need to sign up to view participating gyms! Visit the Active Fit Direct deal page on AAA Discounts Rewards If you aren  More...
  • 11. I got a new car. Do I need to update my AAA membership to change vehicle information? Views: 11077 Public
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. Make  More...
  • 12. Does my AAA membership cover me if I locked my keys in the car or lost my keys? Views: 10811 Public
    Auto Lock Key Service If your key is locked inside the vehicle, lost or broken; locksmith service is covered up to the limit of benefit, which is determined by your membership plan: Basic membership: up to $75 Plus membership: up to $125* Premier membership: up to $200* Home Lockout Service Home lockout service is provided to members with Premier coverage plans only, up to $200. *Financial limits and coverages are for service within AAA Minneapolis service territory and will be handled by reim  More...
  • 13. How many tows/service calls do I have left? Views: 10793 Public
    To check how many service calls (including but not limited to tows, battery jump-starts, lock-outs, tire changes, etc.) you or your associate member(s) have remaining in your membership year, contact AAA Roadside Assistance at 952-927-2727.
  • 14. What is the difference between Basic, Plus and Premier memberships? Views: 10140 Public
    The biggest difference is in the towing Emergency Roadside Assistance benefit. For more detailed information, see membership terms conditions or compare membership plans side-by-side. Basic Membership Provides 4 service calls per membership year. Free towing from the scene of your disablement of up to 5 miles in any direction, per service call. Mileage charges may apply after the first 5 miles. Plus Membership Provides 4 service calls per membership year. Free towing from the scene of your   More...
  • 15. Can I join AAA today and immediately request emergency roadside assistance, or is there a waiting period? Views: 8674 Public
    There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your free AAA Emergency Roadside Assistance. This applies for all new and newly reinstated members and Associate members, as well as for members who upgrade from a lower level of service to a higher level of service. Should anyone on your membership account require AAA Emergency Roadside Assistance during the three-day waiting period, there will be a service fee that must be paid prior to  More...
  • 16. I forgot my AAA.com password. How do I reset my password? Views: 7275 Public
    Reset your AAA.com Online Account Password To reset your password, go to the Online Account Page and click on the Forgot your password? link. You will receive a one-time, automated email with a link to reset your password.
  • 17. What is a "club code"? Views: 7097 Public
    AAA is a nationwide federation of automobile clubs, and each club has a unique club code. Club codes are indicated on membership cards. The club code for AAA Minneapolis is 057.
  • 18. What is included in my five miles of free towing? Views: 5740 Public
    AAA will travel any distance to get to a stranded member. Once there, AAA's Basic membership provides free towing back to the contractor's facility, or 5 miles of free towing in any direction from the disablement. That's sufficient to get you to a repair facility in over 90% of cases. If you wish to be towed to your favorite mechanic - and the shop is located more than 5 miles from the breakdown - mileage charges may apply. Learn more about Emergency Roadside Assistance . AAA's P  More...
  • 19. How do I save an online TripTik®? Views: 4385 Public
    Save a trip in the online TripTik® Travel Planner Log into your AAA account by selecting Your Account in the top right corner and then “Sign In”. After logging in, create a route, then select “START TRIP” to run the route.. In the trip details section that appears below the input fields, select “Save” (the heart icon). Enter a name for your trip in the “Save a Trip” pop-up window. TIP: Choose a meaningful title so it’s easy to find late  More...
  • 20. Can I get a passport at AAA? Views: 4088 Public
    While AAA does not process passport applications, but we can provide you with the resources to make the process easier. AAA members also receive a discount on passport photos in the AAA Travel Store. No appointment is necessary. Find more information on passport applications, renewal, and passport photos . Only the U.S. Department of State has the authority to grant, issue, or verify United States passports at Passport Acceptance Facilities or by mail .
  • 21. How do I set up the AAA Roadside Assistance Skill/Action for my voice assistant? Views: 4079 Public
    Note: The first time you open a request, you will need to verify your AAA membership information. You will need your AAA membership number, last name and zip code. Google Assistant iPhone or iPad with iOS 10 or higher Download the Google Assistant App from the App store Open Google Assistant and say “Talk to AAA Road Service” Android phones with Android 6.0 or higher Open the Google app Tap Menu Under Google Assistant, tap Settings then turn on Enable Google Assistant: Pixel pho  More...
  • 22. How can I print a temporary membership card? Views: 4010 Public
    Log in to your AAA.com Online Account . If you don't already have one, you can Create a New Online Account . After logging in, you will see an image of your AAA membership card with a link underneath to print a temporary card. If you don't see your membership card, or instead see a message that states Please enter your AAA membership number, you will need to add your membership number to your online account by clicking Enter your 16-digit membership number.
  • 23. How many cars are covered with my AAA membership? Views: 3517 Public
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. To e  More...
  • 24. I forgot my username. How do I retrieve it? Views: 3322 Public
    The username/user ID for your online account will be your email address. The same account is used for both AAA.com and the AAA Mobile App. If you aren't sure which email address you used: Visit the Password Reset page and enter the email you believe you used. If you entered the correct email, you'll receive a password reset email. If you entered an email address not associated with your online account, you'll receive a message indicating the email is not recognized. Even if you recei  More...
  • 25. How do I make an online payment for membership or insurance? Views: 3254 Public
    AAA Membership You may renew your membership online Insurance Securely view and pay bills, renew your policy or check on claims on the Manage My Insurance page.