Thank you for contacting AAA. While we hope you'll continue enjoying the benefits of AAA, we understand if you need to cancel your membership. Here’s what you need to know: To cancel automatic renewal online: Log into your AAA online account . In the main Membership section (often highlighted), select the Manage option. From the menu (usually on the left), choose Automatic Renewal . Click the Automatic Renewal toggle switch to the Off position. This action will prevent fut  More...

Here's what to expect regarding waiting periods for Emergency Roadside Assistance (ERS) after joining or changing your AAA membership: New Members Added Associates: A 48-hour waiting period generally applies for ERS after your payment is processed. Need Immediate Service? You can request roadside assistance right away by calling (800) 222-4357 . A $75 fee applies to waive the standard 48-hour waiting period. (Note: This fee may be waived in certain safety-critical situations). Membership U  More...

If you have been involved in an accident and need to file a claim please visit AAA Claims .

AAA Members can take advantage of select California Department of Motor Vehicles (DMV) services conveniently located at most AAA branches within California. Available In-Branch DMV Services: Vehicle Registration: Renewals (car, boat, trailer), duplicates (certificates, stickers), temporary permits, reinstatement of suspended registrations, out-of-state vehicle registration, Off-Highway Vehicle (OHV) registration/renewal. Titles Ownership: Duplicate titles, vehicle ownership transfers. License   More...

Yes, your AAA Membership benefits can extend to cover eligible family members, but they must be officially added to your account as Associate Members . Here’s a quick explanation: Primary Member: The first individual in a household to join AAA. This membership establishes the account and includes all standard AAA services and benefits according to the chosen membership level (Classic, Plus, or Premier). Associate Member: Available to others living in the same household as the Primary Membe  More...

To manage your insurance, log in to your policy by visiting calstate.aaa.com/mypolicy .

If your AAA Membership card needs replacement because it's lost, stolen, damaged, or expired, here’s how you can request a new one: Online Account: Digital Card (Recommended for Instant Access): Add a digital version of your card to your phone's wallet app (Apple Wallet or Google Wallet). Log in to your AAA online account and follow the links to add the card to your digital wallet. This card is valid immediately and updates automatically. (Note: Opting for a digital card often mean  More...

AAA Membership provides each Member up to an aggregate of four (4) total Emergency Road Services per Membership year. AAA Emergency Road Service coverage includes the following services: Mobile battery service Tire change Fuel delivery Lockout/locksmith service Mechanical aid Towing Please refer to the Membership terms and conditions for more details. To find out how many service calls you’ve used during your current Membership year, please call AAA Member Services at 800-922-8228 Monday t  More...

There are three ways to request roadside assistance from AAA: Online Visit Digital Roadside Request and follow the prompts on the screen. Mobile App In the AAA Mobile App, click on the tow truck “Roadside” icon at the bottom of the screen and follow the prompts on the screen. To download the AAA Mobile App, please visit AAA.com/mobile . Call Please call 800-222-4357 (1-800-AAA-HELP) to place a roadside service request. When requesting ERS, be ready to provide the following: Street ad  More...

If you need to file a formal complaint regarding your AAA Membership or a service experience, here are the ways you can contact us: Submit Online: Use our online form to submit your feedback. Please visit our Contact Us / Feedback page and select Feedback or Complaint as the reason for your message. Contact Member Experience Directly: Call the Member Experience Department at (800) 272-2877 . Hours: Monday - Friday, 8:30 AM - 5:00 PM PT. Contact Other Departments: Ask a representative to file  More...