Thank you for contacting AAA. While we hope you'll continue enjoying the benefits of AAA, we understand if you need to cancel your membership. Here’s what you need to know:
 

To cancel automatic renewal online:

  1. Log into your AAA online account.
  2. In the main Membership section (often highlighted), select the "Manage" option.
  3. From the menu (usually on the left), choose "Automatic Renewal".
  4. Click the Automatic Renewal toggle switch to the "Off" position. This action will prevent future automatic charges.

To request cancellation online:
  1. Visit our online question and feedback submission form.
  2. Provide your details in the provided fields.
  3. In the 
    - Home zip code
    - Are you the primary membership holder?
    - Reason for cancellation
  4. Click or tap the Next button, and then the Submit button.

How to cancel via phone:
The only way to cancel your membership immediately is by calling our Member Services team at (800) 922-8228.
  • Hours: Monday - Friday, 7:00 AM - 9:00 PM PT; Saturday - Sunday, 7:00 AM - 7:00 PM PT.
  • Important: Currently, membership cancellation cannot be processed online or via email.

Refund Policy: You might be eligible for a pro-rated refund for the unused portion of your membership if you cancel mid-term, but only if both conditions below are met:
  • You have not used Emergency Road Service during your current membership term.
  • You have been a member for at least 60 days before requesting cancellation.