There are three ways to request roadside assistance from AAA:

Visit, click on the “Request Road Service Online” button in the banner, and follow the prompts on the screen.

Mobile App
In the AAA Mobile App, click on the tow truck “Roadside” icon at the bottom of the screen and follow the prompts on the screen.
To download the AAA Mobile App, please visit

Please call 800-AAA HELP (800-222-4357) to place a roadside service request.

When requesting ERS, be ready to provide the following:
  1. Street address
  2. Name of business, condominium/apartment complex, etc., if applicable
  3. Nearest major intersection and where you are in relation to that intersection
  4. Year, make, model, color, and license plate of vehicle
  5. Information on the nature of the trouble you are encountering
  6. Photo ID will soon be required at the time of service