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- What DMV services are available at AAA branches in California?
AAA Members can take advantage of select California Department of Motor Vehicles (DMV) services conveniently located at most AAA branches within California. Available In-Branch DMV Services: Vehicle Registration: Renewals (car, boat, trailer), duplicates ( More...
- Does AAA offer windshield glass repair services?
AAA's services related to windshield repair and replacement differ based on your membership level and location: AAA Premier Member Reimbursement: If you are a Premier Member, you are eligible for reimbursement up to $50 once per membership year towards More...
- What DMV services are available at AAA branches in Utah?
In Utah, select Department of Motor Vehicles (DMV) services are currently offered for AAA Members primarily at our St. George branch location . Services may be limited or unavailable at other Utah branches. Services Available at the AAA St. George Branch O More...
- What DMV services are available at AAA branches in Nevada?
Yes, AAA is pleased to offer current Members access to select Nevada Department of Motor Vehicles (DMV) services at most of our branches in Nevada. Available Services Typically Include: Renew vehicle registration Obtain duplicate registration certificates More...
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Is there a waiting period for Roadside Assistance after joining or upgrading AAA?
Here's what to expect regarding waiting periods for Emergency Roadside Assistance (ERS) after joining or changing your AAA membership: New Members Added Associates: A 48-hour waiting period generally applies for ERS after your payment is processed. N More...
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How do I file a complaint regarding my AAA Membership or service?
If you need to file a formal complaint regarding your AAA Membership or a service experience, here are the ways you can contact us: Contact Member Experience Directly: Call the Member Experience Department at (800) 272-2877 . Hours: Monday - Friday, 8:30 A More...
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How many service calls are included in my AAA membership?
AAA Membership provides each Member up to an aggregate of four (4) total Emergency Road Services per Membership year. AAA Emergency Road Service coverage includes the following services: Mobile battery service Tire change Fuel delivery Lockout/locksmith se More...
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How do I apply for reimbursement for Emergency Roadside Assistance?
While we encourage contacting AAA directly for roadside assistance, reimbursement may be considered if you needed to use another provider due to exceptional circumstances (like severe weather or lack of AAA service availability in your location). Requireme More...
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How do I get a one-day free car rental with a qualifying tow?
AAA Premier Members are eligible for a complimentary one-day standard car rental when their vehicle requires a non-collision related tow through AAA Roadside Assistance. How to Arrange the Rental: When you call AAA Roadside Assistance at (800) AAA-HELP (80 More...
- How do I access my AAA Credit Card account online?
If you have the new AAA Preferred Rewards Visa ® Credit Card issued by Comenity Capital Bank (available in California, Nevada and Utah), click here: https://Comenity.net/ AAARewards If you have the AAA Member Rewards Visa ® , AAA Worldpoin More...
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How can I file a claim?
If you have been involved in an accident and need to file a claim please visit AAA Claims .
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How do I pay my AAA Insurance bill online?
Insurance Quick Pay: If you'd like to make a fast, one-time payment without logging into a full account, visit the Insurance Quick Pay page and follow the instructions provided. MyPolicy Account: For full account management features – including m More...
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Does my insurance cover rental cars?
Whether your AAA auto insurance policy extends to cover rental cars generally depends on the specific coverages you have on your personal vehicle policy: Coverage Requirement: Typically, coverage such as comprehensive and collision may extend from your per More...
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How do I access my SMARTtrek Information
Visit https://csaa-insurance.aaa.com/mypolicy to create a MyPolicy account to view your SMARTtrek information online. If you need additional assistance, please call SMARTtrek Customer Care at 800-814-4684. Our representatives are available to assist you 24 More...
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Does my U.S. insurance policy cover me in Mexico?
Understanding insurance requirements for driving in Mexico is essential, as your U.S. auto policy functions differently across the border. Liability Insurance (Required by Law): The government of Mexico does not recognize auto insurance policies issued in More...
- What DMV services are available at AAA branches in California?
AAA Members can take advantage of select California Department of Motor Vehicles (DMV) services conveniently located at most AAA branches within California. Available In-Branch DMV Services: Vehicle Registration: Renewals (car, boat, trailer), duplicates ( More...
- How do I cancel my membership?
Thank you for contacting AAA. While we hope you'll continue enjoying the benefits of AAA, we understand if you need to cancel your membership. Here’s what you need to know: To cancel automatic renewal online: Log into your AAA online account . More...
- Does my AAA Membership cover my whole family?
Yes, your AAA Membership benefits can extend to cover eligible family members, but they must be officially added to your account as Associate Members . Here’s a quick explanation: Primary Member: The first individual in a household to join AAA. This More...
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How do I register my Membership in the AAA Mobile App?
Registering your membership in the AAA Mobile App allows you to access digital cards, request roadside assistance, find discounts, and more. Here’s how: First, if you haven't already, download and install the AAA Mobile App for your smartphone (a More...
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How do I find gas stations in the AAA mobile app?
The AAA Mobile App includes a feature to help you locate nearby gas stations and often view current fuel prices. Here's how to access it: First, ensure you have the AAA Mobile App downloaded and installed on your smartphone. You'll need to be logge More...
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Why can’t I log onto the AAA Mobile app?
If you experience difficulty logging into the AAA Mobile App, please try the following steps: Tap Sign In on the upper right corner of the app screen. If you are already have an online account tap S ign In . On the next screen, you may enter your AAA.c More...
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Why should I use the AAA Mobile App?
The AAA Mobile App puts the power of your membership in the palm of your hand, offering convenient access to services and information wherever you are. Key benefits include: Request Roadside Assistance: Quickly request help like towing, battery service, or More...
- How do I contact AAA Smart Home support?
To reach the support team for your AAA Smart Home security system, please use either of these options: By Phone: Call us directly at 1-800-669-7779 . Online: Submit your inquiry or support request through the AAA Smart Home support page .
- How do I pay my AAA Smart Home bill?
You can pay your bill for AAA Smart Home services using one of the following methods: Online: You can pay your bill online by creating or logging into your AAA Smart Home account portal . By Phone: Please call us at (800) 669-7779 to make a payment over th More...
- Which branches offer AAA Smart Home?
Here is information on where AAA Smart Home services are offered and where specific branches are located: Branch Locations: AAA Smart Home has dedicated branch offices primarily located throughout Arizona and California. You can find a list of specific Sma More...
- Can I install a AAA Smart Home system myself?
Yes, you can. Our licensed pros can walk you through the process virtually. Depending on your area, Professional Install may be available. Call 1-866-306-8394 for availability in your area. In some areas Self-Install may be the only option. Visit us online More...
- Can I combine AAA Smart Home with AAA Home Insurance?
While you must purchase the two separately, you can get a discount of up to 10% with AAA Home Insurance for having a home protective device. Call us at 1-8 44-693-6669 for more information on how you can secure your home and get a home insurance discount. More...
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How do I order maps, TourBook Guides, and other travel information?
Visit us online to order AAA maps, TourBook Guides, and other travel materials. Be sure to browse the AAA TripTik Travel Planner , which lets you instantly create clear, easy-to-read maps you can print at home. The TripTik Travel Planner also includes the More...
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Does AAA process U.S. passport renewals?
No, AAA does not process U.S. passport applications or renewals. You must submit these directly through official U.S. Department of State channels. However, AAA can support you in preparing your application or renewal by providing: Passport Photos: We offe More...
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How do I use or troubleshoot the AAA TripTik Travel Planner?
The AAA TripTik Travel Planner is a powerful online tool for creating customized road trip maps and itineraries. Here are some common usage tips and troubleshooting steps: Tips for Using the Planner: Creating Trips: Enter your start (A) and end (B) points. More...
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Does AAA take U.S. passport photos?
Yes, we do! Visit your nearest AAA Branch during normal business hours to get your photo taken—no appointment necessary. Pricing at AAA Branches: Members - $9.00 Non-Members - $20.00 Children in the same household as a Member pay the Member price for More...
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Do AAA Branches have foreign currency exchange services?
No, AAA branches do not provide foreign currency exchange services at this time. However, our branches offer a range of other valuable services to help you prepare for international travel, including: Passport Photo Services (meets U.S. requirements, fee a More...
- What should I do if I can't sign into AAA.com?
If you're encountering issues signing into your online account on AAA.com, try these troubleshooting steps: Common Login Mistakes: Check User ID: Your User ID is the email address you used when you initially registered your account. Check Password: Pas More...
- How do I remove a Member from my Membership?
To remove an associate online please follow the instructions below. 1. Please sign in to My Account 2. On your dashboard please click on where it says Manage under membership 3. To the left of the screen you will see a list of options, please click on wher More...
- How do I change my Membership plan online?
To change your AAA Membership plan online, please follow these instructions: Sign in to your online account using the email address and password you registered with. You can also create an account if you do not already have one. Once logged in, click the M More...
- How do I select the type of emails I want to receive?
You can update the specific kind of emails AAA sends to you in a number of convenient ways. Sign into your account and select the types of emails you’d like to receive from AAA by checking the appropriate boxes. You can also manage your preferenc More...
- How do I reset my password on AAA.com?
Steps to reset your password for AAA.com: Visit the sign in page. Click the Forgot Password? link underneath the Email and Password fields. Enter the email address associated with your AAA.com account and click the Send Instructions button. Check your emai More...
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