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  • 1. How can I file a claim? Views: 21550 Public
    If you have been involved in an accident and need to file a claim please visit AAA Claims .
  • 2. Does my insurance cover rental cars? Views: 8465 Public
    Whether your AAA auto insurance policy extends to cover rental cars generally depends on the specific coverages you have on your personal vehicle policy: Coverage Requirement: Typically, coverage such as comprehensive and collision may extend from your personal auto policy to a rental vehicle, subject to policy terms and limits. Important Considerations: We strongly recommend confirming your specific coverage details with your AAA Insurance Agent before renting. Always check with the rental car   More...
  • 3. How do I pay my AAA Insurance bill online? Views: 8172 Public
    Insurance Quick Pay: If you'd like to make a fast, one-time payment without logging into a full account, visit the Insurance Quick Pay page and follow the instructions provided. MyPolicy Account: For full account management features – including making payments, setting up or managing automatic payments (autopay), saving payment methods, and viewing policy documents – use your MyPolicy account. Log in or create your MyPolicy account . From your account Dashboard or Payments sectio  More...
  • 4. How do I access my SMARTtrek Information Views: 3468 Public
    Visit https://csaa-insurance.aaa.com/mypolicy to create a MyPolicy account to view your SMARTtrek information online. If you need additional assistance, please call SMARTtrek Customer Care at 800-814-4684. Our representatives are available to assist you 24/7
  • 5. What Are Deductibles and Policy Limits of Liability, and How Should I Choose Them? Views: 2940 Public
    Understanding deductibles and policy limits is crucial for selecting the right auto insurance policy to protect you financially. What is a Deductible? A deductible is the amount you agree to pay out-of-pocket towards a covered claim before your insurance coverage starts paying. Deductibles usually apply to Comprehensive and Collision coverages. Common deductible amounts range from $50 to $1,000 or higher. Example: With a $500 collision deductible, if you have a covered accident causing $2,000 in  More...
  • 6. Does my U.S. insurance policy cover me in Mexico? Views: 2683 Public
    Understanding insurance requirements for driving in Mexico is essential, as your U.S. auto policy functions differently across the border. Liability Insurance (Required by Law): The government of Mexico does not recognize auto insurance policies issued in the U.S. or Canada as valid proof of liability coverage. To comply with Mexican law, you must purchase a separate Mexico Auto Liability insurance policy before you drive your vehicle into Mexico. Failure to have valid Mexican liability insuranc  More...
  • 7. Am I covered if my pet bites someone? Views: 2153 Public
    Your AAA Homeowners or Renters insurance policy typically includes personal liability coverage, which can help if you are found legally responsible for injuries or damages, sometimes including those caused by pets. Generally, this liability coverage may apply if your pet bites someone, unless specific exclusions apply. Coverage may be affected or denied based on the following conditions: Applicant(s)/named insured(s) must not have any dogs or other animals, reptiles, and/or pets with any prior b  More...
  • 8. Do you have discounts for college degrees? Views: 2037 Public
    Yes, an auto insurance discount is available under certain conditions. To qualify: The driver must be between 16 and 25 years of “rated” age. The driver must be Unmarried. For a qualifying college graduate seeking this discount: A copy of their last quarter, semester, or comparable segment grades or transcripts must be provided. This documentation must indicate the student met specific academic requirements, such as: A grade point average (GPA) of 3.0 or higher. Completion of a minim  More...
  • 9. Can I change the due date on my payment? Views: 1394 Public
    At this time, no, you cannot change the due date on a policy.
  • 10. How do I get information about mature or senior driver improvement courses? Views: 1375 Public
    You can find comprehensive information regarding driving resources, tips, and available courses specifically designed for mature drivers on our website. Please visit AAA's Senior Driving Resources page to explore programs like AAA’s Roadwise Driver course and other safety materials. senior