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Article Information
Article Information
KBID
462
Date Created:
1/26/2022
Date Modified:
5/15/2023
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Related Content
(3)
To get new recovery codes
Sign in to your digital vault
Select "My Profile" on the left-hand menu
Click the Two-Factor verification profile option and click "Manage"
You will be directed to the Two-Factor Verification page
Click "Next"
Click "New Codes"
The next page will have a list of backup codes to print/retain
By enabling two-factor verification you will need to retain a copy of these backup codes. Without your device/hardware token or a backup code you will be locked out of your account with no possible way of accessing your information
Once backup codes have been printed/retained and you are back on the Backup Verification Codes page click "Done"
Related Content
How do I access my account using a backup verification code?
What is Two-Factor Verification
Add Two-Factor (MFA) Authentication to my Direct Login
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Forgot Your Password?
Forgot Your Password?
Email
Email:
Security Question:
Security Answer:
Favorite Color:
WARNING:
If your Security Question and Favorite Color do not match what you entered at registration in
DO NOT CONTINUE
and contact us immediately.
Email
Confirm Email
Password
Password not entered
Retype Password
First Name
Last Name
Birthdate
(mm/dd/yyyy)
Company
WARNING:
Password Security Question
Name of High School graduated from
Last name of favorite teacher
Son's middle name
Daughter's middle name
Pet's name
Square footage of home
First girlfriend's/boyfriend's name
What city were you born in?
On what street did you grow up?
What is your mother's maiden name?
What was your high school mascot?
Password Security Answer
Favorite Color
Terms of Use
I agree to the terms of use.
Your inquiry is being encrypted to protect your privacy.