To access your account using a backup verification code

The backup verification codes needed for this action were presented when setting up two-factor authentication. 
Without your device/hardware token or a backup code you will be locked out of your account with no possible way of accessing your information
  • Enter your username and password on the initial login screen and click "Login"


 
  • Check the Use a recovery code box, enter your recovery code in the Enter Code field and click "Verify"
    • The code is case sensitive
    • If you have an 11 character code, including the dash, do not enter spaces (ex. MVSB1-JAN23)
    • Each backup verification code can only be used once


 
  • If the backup verification code was valid and entered correctly it will log you in to your digital vault