To set/update file type restrictions
  • Click "My Profile" from the left navigation menu
  • Click the File Type Management profile option
  • There will be two sections of file restrictions:
    • Standard File Types - Executable, Macro, Office, Script, Zip
      • Click the caret to the left to show all the available extensions in that category
    • Custom File Types - type custom extension restrictions in the text box
      • Do not enter a period before the extension name (type abc in the text box instead of .abc as an example)
      • Entering an asterisk (*) in the custom extension text box will restrict all file extensions
      • After typing the custom extension restriction press enter/return to make sure it appears in the text box before clicking Update
  • Once all file type restrictions have been checked and/or entered click "Update"
  • A prompt window will appear asking:

    The file type(s) selected will no longer be exchanged with your account and any upload attempt of the file type(s) by a recipient of a shared folder(s) created in your account will be prevented.

    Any existing exchange(s) of the selected file type(s) will not be accessible.

    Would you like to continue?

  • Click "Yes" to continue with the restriction setting
  • The account will now prevent any files with the restricted extensions from being exchanged with your account or being uploaded to a shared folder created in your account