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  • Knowledge Base
  • 1. How do I get a replacement membership card? Views: 5080 Featured Content Public
    To request a duplicate membership card, please Click here to log into your account. Click 'Request Duplicate Card' under the picture of the membership card. You can select 'Request Permanent Card'. The card will be sent via the US mail in 7-10 business day. If you are traveling and require immediate assistance, you can also select 'Request Temporary Card' to receive a temporary membership card via email.
  • 2. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance or is there a waiting period? Views: 46592 Public
    You can use your Roadside Assistance CLASSIC level benefits as soon as your membership payment is processed; however, there is a seven (7) calendar day wait for extended PLUS or PREMIER benefits. A service fee for members wanting to join and use Roadside Assistance the same day may apply. Call 1-800-AAA-HELP, or request Roadside Assistance through the AAA Mobile app , or use AAA.com to request service .
  • 3. How do I order maps or TripTik routings? Views: 29166 Updated Public
    Maps and TripTik routings can be ordered at https://cluballiance.aaa.com/travel/maps-directions .
  • 4. I have permanently moved, how do I transfer my membership from another state? Views: 19883 Public
    Rest assured, your current AAA membership is still valid until it expires anywhere in the United States or Canada. Prior to your expiration date, call AAA at 1-866-MEMBERS (1-866-636-2377) or stop by your local AAA store to transfer your membership.
  • 5. How do I cancel or downgrade my membership? Views: 13720 Public
    Please call 1-866-636-2377 or visit your local AAA store. For security reasons, we must speak to the Primary member in order to cancel or downgrade a membership.
  • 6. How do I update my credit card information for my Automatic Membership Renewal payment? Views: 13092 Updated Public
    To update your credit card information for Automatic Membership Renewal, you must be the Primary Member on the membership. To Change Online: Click here to access your account and login. If you do not have an online account, please click here to register On the Profile page click on Manage next to Auto Renew-Manage Click Edit to update you credit card information Click Submit to save changes that you made You can also contact us Contact AAA via telephone at 1-866-MEMBERS (1-866-636-237  More...
  • 7. Can I create a TripTik online? Views: 12594 Updated Public
    To receive a TripTik immediately you can create and print your own AAA TripTik routing online. Visit https://triptik.aaa.com/
  • 8. Do Associates receive the same AAA Membership benefits as the Primary member? Views: 9894 Public
    Yes, the Primary member is the first person in the household to join AAA. Membership includes Roadside Assistance and all other services and benefits. Associate membership is available to those residing in the same household as the Primary member. Associate members receive the same services and benefits as Primary members, but their annual membership rate is considerably less. Click here to compare membership types . Please see the Member Benefits Guide for Associate Membership requirements  More...
  • 9. When will my AAA Battery Warranty expire? Views: 8944 Public
    The AAA Battery provides a 72-month limited warranty. If the battery exhibits manufacturer defects during the first 36 months, the battery will be replaced at no charge. If the battery exhibits manufacturer defects from 37 to 72 months, you may purchase a replacement AAA battery at a discounted price . Click Here to learn more about the AAA Mobile Battery Service Warranty.
  • 10. I have paid my membership dues for years. Why is my membership being changed to Classic? Views: 7896 Public
    The heavy expense of Roadside Assistance for some memberships is driving up the cost of membership dues. Please keep in mind we are looking at a 3 year period of time for a trend of Heavy Emergency Roadside usage. This program is not designed to punish Members that may have one or two years with Heavy Emergency Roadside usage.