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  • Knowledge Base
  • 1. How do I get a replacement membership card? Views: 6293 Featured Content Public
    To request a Membership card online, please click here . You will be asked first to log in if you are not currently logged into your online account. The replacement card will be sent via USPS mail in 7- 10 business days. If you are traveling, you can also select Request Temporary Card to receive a temporary membership card via email. Your temporary card will show valid for 30 days; however, the permanent card is valid for an entire year.
  • 2. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance or is there a waiting period? Views: 20312 Public
    You can use your Roadside Assistance CLASSIC level benefits as soon as your membership payment is processed; however, there is a seven (7) calendar day wait for extended PLUS or PREMIER benefits. A service fee for members wanting to join and use Roadside Assistance the same day may apply. Call 1-800-AAA-HELP, or request Roadside Assistance through the AAA Mobile app , or use AAA.com to request service .
  • 3. How do I cancel or downgrade my membership? Views: 17803 Public
    We hate to see you go but understand that life changes require you to cancel your membership or household members. Please have the Primary Member call our Member Services department at 1-866-MEMBERS (1-866-636-2377) to cancel or remove a household member.
  • 4. Can I add my AAA membership card to Apple Wallet? Views: 12468 Public
    If you’re on an iOS device and wish to add your AAA Membership card to your Apple Wallet, follow the steps below: 1. Registration is required on AAA.com before logging on to the AAA Mobile App. 2. Log in to the AAA Mobile app using your AAA.com credentials. 3. On the AAA Mobile app home screen, tap the Member icon in the upper-left corner. 4. On the Member menu, tap “View Card” to open your digital AAA Membership card. 5. On the digital AAA Membership card, tap &ldquo  More...
  • 5. How can I apply for or renew an International Driver’s Permit (IDP)? Views: 11432 Public
    AAA is one of only two private entities in the U.S. authorized by the U.S. Department of State to issue an IDP.* There are two ways to apply for your IDP: In Store Fill out the form Provide 2 passport photos (available at AAA stores – FREE for premier Members) A valid U.S. driver’s license $20 permit fee (cash, credit card, check or money order) Visit our store locator Via Mail Fill out the form Provide 2 passport photos (available at AAA stores – FREE for premier Members   More...
  • 6. Will I be reimbursed if I use another towing company when AAA isn't available? Views: 7378 Public
    If AAA Roadside Assistance is not available and you obtain service from a non-AAA facility, you are entitled to reimbursement up to the amount it would have cost us to provide the service under similar circumstances. Except for certain toll roads, where AAA service is restricted, you must make every effort to secure AAA Roadside Assistance first. To apply for reimbursement consideration for non-AAA facility expenses, please complete the reimbursement form on the AAA web site​ . Please be aware i  More...
  • 7. Do you have International Driver's License Information? Views: 7359 Public
    Click Here to view all our Travel Tips Tools, including information about International Driver's Permits.
  • 8. How do I update my credit card information for my Automatic Membership Renewal payment? Views: 7252 Public
    The Primary Member is responsible for updating all account information online. To update the credit/debit card information for Automatic Renewal of the membership, you must be the Primary Member and logged in to your online profile. To Change Online: Please click here to be taken to the Manage Automatic Renewal page. On the Manage page, click Edit to update the credit/debit card information. Click Submit to save the changes that you made. You may also update this information by contacting   More...
  • 9. I have permanently moved, how do I transfer my membership from another state? Views: 6797 Public
    Rest assured, your current AAA membership will remain valid to use anywhere in the United States or Canada until the expiration date. Prior to the account expiration date, please call the Membership Department at 1-866-MEMBERS (1-866-636-2377) or stop by your local AAA store to transfer your membership to the AAA Club covering your new address.
  • 10. How many cars are covered by the AAA membership? Views: 6620 Public
    Your AAA Membership covers you rather than your vehicle. Any member currently active on the account will be covered for Emergency Road Services in any vehicle they are driving or riding in as long as that type of vehicle is covered. You could be in a friend's car, and you are covered if it breaks down. Many AAA Members forget that because we cover people, not cars, other family members are not covered when driving your vehicle. Please click here Member Benefits Guide to view the Member B  More...