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  • Knowledge Base
  • 1. What is included in my five miles of free towing? Views: 768
    AAA will travel any distance to get to a stranded member. Once there, AAA's Basic membership provides free towing back to the contractor's facility, or 5 miles of free towing in any direction from the disablement. That's sufficient to get you to a repair facility in over 90% of cases. If you wish to be towed to your favorite mechanic - and the shop is located more than 5 miles from the breakdown - mileage charges may apply. Learn more about Emergency Roadside Assistance . AAA's P  More...
  • 2. Can I join AAA today and immediately request emergency roadside assistance, or is there a waiting period? Views: 454
    Your AAA membership is active as soon as payment is received.
  • 3. How many tows do I get with my AAA membership? Views: 338
    Your towing benefits are counted as Roadside Assistance calls. At the Basic and Plus level memberships, each member (Primary or Associate) in your household is allowed four (4) Roadside Assistance calls per membership year. At the Premier level, each member in the household is allowed five (5) service calls per membership year. What if I've already used all of my service calls? You can still call AAA for service, but you will be required to pay the service provider directly.
  • 4. How do I request Roadside Assistance if my car is disabled? Views: 233
    If you need Emergency Road Service, call 1-800-AAA-HELP (1-800-222-4357), or you can request service online . When calling 1-800-AAA-HELP (800-222-4357), your location may be obtained to route your call to the nearest AAA Roadside Assistance Center.
  • 5. How many cars are covered with my AAA membership? Views: 222
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. To e  More...
  • 6. Can I upgrade my membership and use the new benefits right away, or is there a waiting period? Views: 201
    Members can upgrade their present level of service to AAA Plus, AAA Plus RV, AAA Premier or AAA Premier RV anytime during their membership year. Service fee and additional upgrade costs may apply. AAA Plus, AAA Premier, AAA Plus RV, and AAA Premier RV coverages are effective upon receipt of payment. Members who have used four (4) service calls in the membership year are not eligible to upgrade to Premier or add additional associate memberships.
  • 7. If I need roadside assistance and AAA is not available, how do I apply for reimbursement for towing expenses? Views: 110
    If AAA Service is not available or AAA contractor access is restricted (toll roads, limited access highway) you may call any nearby service center and submit an application for reimbursement consideration. Pay for the service, obtain an itemized receipt with your name on the service center’s imprinted invoice, and apply for reimbursement within 30 days by filling out the Emergency Roadside Assistance Reimbursement Form . You can also contact us at your local AAA Minneapolis office locatio  More...
  • 8. Can I call AAA to tow my car if it's unattended? Views: 109
    Insurance liability prohibits AAA to service unattended vehicles. You must be within sight of your vehicle in order to obtain service.
  • 9. Does AAA membership include trip interruption protection? Views: 98
    Yes, AAA membership includes trip interruption protection benefits. For full details, please see the Automotive Benefits and Services section of the AAA Member Handbook .
  • 10. Does my AAA membership cover me if I locked my keys in the car or lost my keys? Views: 96
    Auto Lock Key Service If your key is locked inside the vehicle, lost or broken; locksmith service is covered up to the limit of benefit, which is determined by your membership plan: Basic membership: up to $75 Plus membership: up to $125* Premier membership: up to $20* Home Lockout Service Home lockout service is provided to members with Premier coverage plans only, up to $200. *Financial limits and coverages are for service within AAA Minneapolis service territory and will be handled by reimb  More...
  • 11. Does AAA membership include motorcycle coverage? Views: 51
    Roadside Assistance Service for motorcycles is provided under AAA Plus RV and AAA Premier RV plans within AAA Minneapolis service territory, and will be handled by reimbursement if service is unavailable outside of club territory.
  • 12. Is there a service tracker I can use to check the status of my service call? Views: 41
    You may call to check on the status of a service request: Nationwide: 800-AAA-HELP Minneapolis: 952-927-2727 AAA is not able to provide updates or tracking for individual service requests online. If you placed your Roadside Assistance request online or through the AAA Mobile App, you will be given an estimated service time, however service times may vary due to a variety of conditions.
  • 13. Does AAA offer car battery service? Views: 34
    Preview

    https://minneapolis.aaa.com/automotive/battery

  • 14. Does my AAA membership cover me anywhere in the United States? Views: 32
    As a AAA member, you are eligible to receive service anywhere in the United States and Canada. If you are unable to obtain service from AAA in a covered area, you may obtain service from another provider and apply for Roadside Assistance Reimbursement from AAA.
  • 15. Do you offer plans for company cars? Views: 31
    AAA memberships cover the member - not the vehicle. Membership plans are not available for company fleets used for business. AAA Members are covered in any vehicle.* If you are interested in corporate membership plan options for your employees, see our Corporate/Group Membership information. *Roadside Assistance benefits apply to four-wheel, motor-driven passenger, pleasure or recreational-type vehicles (vans, campers, and motor homes) provided services can be safely delivered. Altered vehicles   More...