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  • Knowledge Base
  • 1. Does my AAA membership cover me anywhere in the United States? Views: 27482 Public
    As a AAA member, you are eligible to receive service anywhere in the United States and Canada. If you are unable to obtain service from AAA in a covered area, you may obtain service from another provider and apply for Roadside Assistance Reimbursement from AAA.
  • 2. How many tows do I get with my AAA membership? Views: 26017 Public
    Your towing benefits are counted as Roadside Assistance calls. At the Basic and Plus level memberships, each member (Primary or Associate) in your household is allowed four (4) Roadside Assistance calls per membership year. At the Premier level, each member in the household is allowed five (5) service calls per membership year. What if I've already used all of my service calls? You can still call AAA for service, but you will be required to pay the service provider directly.
  • 3. Can I upgrade my membership and use the new benefits right away, or is there a waiting period? Views: 15154 Public
    Members can upgrade their present level of service to AAA Plus, AAA Plus RV, AAA Premier or AAA Premier RV anytime during their membership year. There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your upgraded membership benefits. If you need to use your upgraded benefits within the first three days after upgrading, a service fee will apply. Members who have used four (4) service calls in the membership year are not eligible to upgrade   More...
  • 4. Is there a service tracker I can use to check the status of my service call? Views: 13825 Public
    You may call to check on the status of a service request: Nationwide: 800-AAA-HELP Minneapolis: 952-927-2727 AAA is not able to provide updates or tracking for individual service requests online. If you placed your Roadside Assistance request online or through the AAA Mobile App, you will be given an estimated service time, however service times may vary due to a variety of conditions.
  • 5. Does my AAA membership cover me if I locked my keys in the car or lost my keys? Views: 9971 Public
    Auto Lock Key Service If your key is locked inside the vehicle, lost or broken; locksmith service is covered up to the limit of benefit, which is determined by your membership plan: Basic membership: up to $75 Plus membership: up to $125* Premier membership: up to $200* Home Lockout Service Home lockout service is provided to members with Premier coverage plans only, up to $200. *Financial limits and coverages are for service within AAA Minneapolis service territory and will be handled by reim  More...
  • 6. Can I join AAA today and immediately request emergency roadside assistance, or is there a waiting period? Views: 8305 Public
    There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your free AAA Emergency Roadside Assistance. This applies for all new and newly reinstated members and Associate members, as well as for members who upgrade from a lower level of service to a higher level of service. Should anyone on your membership account require AAA Emergency Roadside Assistance during the three-day waiting period, there will be a service fee that must be paid prior to  More...
  • 7. How many tows/service calls do I have left? Views: 7358 Public
    To check how many service calls (including but not limited to tows, battery jump-starts, lock-outs, tire changes, etc.) you or your associate member(s) have remaining in your membership year, contact AAA Roadside Assistance at 952-927-2727.
  • 8. What is included in my five miles of free towing? Views: 5603 Public
    AAA will travel any distance to get to a stranded member. Once there, AAA's Basic membership provides free towing back to the contractor's facility, or 5 miles of free towing in any direction from the disablement. That's sufficient to get you to a repair facility in over 90% of cases. If you wish to be towed to your favorite mechanic - and the shop is located more than 5 miles from the breakdown - mileage charges may apply. Learn more about Emergency Roadside Assistance . AAA's P  More...
  • 9. How do I set up the AAA Roadside Assistance Skill/Action for my voice assistant? Views: 3667 Public
    Note: The first time you open a request, you will need to verify your AAA membership information. You will need your AAA membership number, last name and zip code. Google Assistant iPhone or iPad with iOS 10 or higher Download the Google Assistant App from the App store Open Google Assistant and say “Talk to AAA Road Service” Android phones with Android 6.0 or higher Open the Google app Tap Menu Under Google Assistant, tap Settings then turn on Enable Google Assistant: Pixel pho  More...
  • 10. How can I print a temporary membership card? Views: 3321 Public
    Log in to your AAA.com Online Account . If you don't already have one, you can Create a New Online Account . After logging in, you will see an image of your AAA membership card with a link underneath to print a temporary card. If you don't see your membership card, or instead see a message that states Please enter your AAA membership number, you will need to add your membership number to your online account by clicking Enter your 16-digit membership number.
  • 11. How many cars are covered with my AAA membership? Views: 3209 Public
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. To e  More...
  • 12. What types of roadside service can I request with my voice assistant? Views: 1206 Public
    Some service requests can be made with your Amazon Alexa or Google Assistant/Home once you have the AAA Road Service skill/action set up . AAA Roadside Services available via Voice Assistants Battery boost/replacement Fuel delivery (out of gas) Vehicle lock-out service (locked keys in the car) Flat tire service (one tire only) If more than one tire is flat, or if you need a tow or other service not listed above, please call AAA instead at 1-800-AAA-HELP .
  • 13. Can I call AAA to tow my car if it's unattended? Views: 1180 Public
    Insurance liability prohibits AAA to service unattended vehicles. You must be within sight of your vehicle in order to obtain service.
  • 14. How do I request Roadside Assistance if my car is disabled? Views: 982 Public
    If you need Emergency Road Service, call 1-800-AAA-HELP (1-800-222-4357), or you can request service online . When calling 1-800-AAA-HELP (800-222-4357), your location may be obtained to route your call to the nearest AAA Roadside Assistance Center.
  • 15. If I need roadside assistance and AAA is not available, how do I apply for reimbursement for towing expenses? Views: 845 Public
    If AAA Service is not available or AAA contractor access is restricted (toll roads, limited access highway) you may call any nearby service center and submit an application for reimbursement consideration. Pay for the service, obtain an itemized receipt with your name on the service center’s imprinted invoice, and apply for reimbursement within 30 days by filling out the Emergency Roadside Assistance Reimbursement Form . You can also contact us at your local AAA Minneapolis office locatio  More...
  • 16. Does AAA membership include trip interruption protection? Views: 743 Public
    Yes, AAA membership includes trip interruption protection benefits. For full details, please see the Automotive Benefits and Services section of the AAA Member Handbook .
  • 17. Does AAA offer car battery service? Views: 692 Public


  • 18. Do you offer plans for company cars? Views: 469 Public
    AAA memberships cover the member - not the vehicle. Membership plans are not available for company fleets used for business. AAA Members are covered in any vehicle.* If you are interested in corporate membership plan options for your employees, see our Corporate/Group Membership information. *Roadside Assistance benefits apply to four-wheel, motor-driven passenger, pleasure or recreational-type vehicles (vans, campers, and motor homes) provided services can be safely delivered. Altered vehicles   More...
  • 19. Does AAA membership include motorcycle coverage? Views: 407 Public
    Roadside Assistance Service for motorcycles is provided under AAA Plus RV and AAA Premier RV plans within AAA Minneapolis service territory, and will be handled by reimbursement if service is unavailable outside of club territory.
  • 20. Does AAA tow bicycles? Views: 277 Public


  • 21. Can I get roadside assistance if I'm not a AAA member? Views: 145 Public
    AAA Minneapolis operates City Lakes Roadside, a local emergency roadside service for non-AAA members. Leveraging our network of trusted local contractors, City Lakes Roadside offers battery boost, lockout, gas delivery, flat tire and towing services at retail prices - no membership required. City Lakes Roadside services all of Hennepin county and the cities of Columbia Heights, Hilltop, Fridley, & Spring Lake Park, Minnesota. Visit citylakesroadside.com for more information and to request serv  More...