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  • Knowledge Base
  • 1. Does my AAA membership cover me anywhere in the United States? Views: 30810 Public
    As a AAA member, you are eligible to receive service anywhere in the United States and Canada. If you are unable to obtain service from AAA in a covered area, you may obtain service from another provider and apply for Roadside Assistance Reimbursement from AAA.
  • 2. How many tows do I get with my AAA membership? Views: 27999 Public
    Your towing benefits are counted as Roadside Assistance calls. At the Basic and Plus level memberships, each member (Primary or Associate) in your household is allowed four (4) Roadside Assistance calls per membership year. At the Premier level, each member in the household is allowed five (5) service calls per membership year. What if I've already used all of my service calls? You can still call AAA for service, but you will be required to pay the service provider directly.
  • 3. Can I upgrade my membership and use the new benefits right away, or is there a waiting period? Views: 17798 Public
    Members can upgrade their present level of service to AAA Plus, AAA Plus RV, AAA Premier or AAA Premier RV anytime during their membership year. There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your upgraded membership benefits. If you need to use your upgraded benefits within the first three days after upgrading, a service fee will apply. Members who have used four (4) service calls in the membership year are not eligible to upgrade   More...
  • 4. Is there a service tracker I can use to check the status of my service call? Views: 14858 Public
    You may call to check on the status of a service request: Nationwide: 800-AAA-HELP Minneapolis: 952-927-2727 AAA is not able to provide updates or tracking for individual service requests online. If you placed your Roadside Assistance request online or through the AAA Mobile App, you will be given an estimated service time, however service times may vary due to a variety of conditions.
  • 5. How many tows/service calls do I have left? Views: 11352 Public
    To check how many service calls (including but not limited to tows, battery jump-starts, lock-outs, tire changes, etc.) you or your associate member(s) have remaining in your membership year, contact AAA Roadside Assistance at 952-927-2727.
  • 6. Does my AAA membership cover me if I locked my keys in the car or lost my keys? Views: 10988 Public
    Auto Lock Key Service If your key is locked inside the vehicle, lost or broken; locksmith service is covered up to the limit of benefit, which is determined by your membership plan: Basic membership: up to $75 Plus membership: up to $125* Premier membership: up to $200* Home Lockout Service Home lockout service is provided to members with Premier coverage plans only, up to $200. *Financial limits and coverages are for service within AAA Minneapolis service territory and will be handled by reim  More...
  • 7. Can I join AAA today and immediately request emergency roadside assistance, or is there a waiting period? Views: 8691 Public
    There is a three (3) day waiting period , after payment has been processed, before you can take advantage of your free AAA Emergency Roadside Assistance. This applies for all new and newly reinstated members and Associate members, as well as for members who upgrade from a lower level of service to a higher level of service. Should anyone on your membership account require AAA Emergency Roadside Assistance during the three-day waiting period, there will be a service fee that must be paid prior to  More...
  • 8. What is included in my five miles of free towing? Views: 5753 Public
    AAA will travel any distance to get to a stranded member. Once there, AAA's Basic membership provides free towing back to the contractor's facility, or 5 miles of free towing in any direction from the disablement. That's sufficient to get you to a repair facility in over 90% of cases. If you wish to be towed to your favorite mechanic - and the shop is located more than 5 miles from the breakdown - mileage charges may apply. Learn more about Emergency Roadside Assistance . AAA's P  More...
  • 9. How do I set up the AAA Roadside Assistance Skill/Action for my voice assistant? Views: 4187 Public
    Note: The first time you open a request, you will need to verify your AAA membership information. You will need your AAA membership number, last name and zip code. Google Assistant iPhone or iPad with iOS 10 or higher Download the Google Assistant App from the App store Open Google Assistant and say “Talk to AAA Road Service” Android phones with Android 6.0 or higher Open the Google app Tap Menu Under Google Assistant, tap Settings then turn on Enable Google Assistant: Pixel pho  More...
  • 10. How can I print a temporary membership card? Views: 4155 Public
    Log in to your AAA.com Online Account . If you don't already have one, you can Create a New Online Account . After logging in, you will see an image of your AAA membership card with a link underneath to print a temporary card. If you don't see your membership card, or instead see a message that states Please enter your AAA membership number, you will need to add your membership number to your online account by clicking Enter your 16-digit membership number.
  • 11. How many cars are covered with my AAA membership? Views: 3559 Public
    Your AAA membership covers you , regardless of what car you are in. You can receive Emergency Roadside Assistance in any vehicle you are driving or riding in as long as that type of vehicle is covered. For example, if you are riding in a friend's car and it breaks down, you are covered. Because we cover people, not cars , other family members are not covered when they are driving your car. If they aren't members of AAA, they can't get any service even in a member's vehicle. To e  More...
  • 12. What types of roadside service can I request with my voice assistant? Views: 1460 Public
    Some service requests can be made with your Amazon Alexa or Google Assistant/Home once you have the AAA Road Service skill/action set up . AAA Roadside Services available via Voice Assistants Battery boost/replacement Fuel delivery (out of gas) Vehicle lock-out service (locked keys in the car) Flat tire service (one tire only) If more than one tire is flat, or if you need a tow or other service not listed above, please call AAA instead at 1-800-AAA-HELP .
  • 13. Can I call AAA to tow my car if it's unattended? Views: 1259 Public
    Insurance liability prohibits AAA to service unattended vehicles. You must be within sight of your vehicle in order to obtain service.
  • 14. How do I request Roadside Assistance if my car is disabled? Views: 944 Public
    If you need Emergency Road Service, call 1-800-AAA-HELP (1-800-222-4357), or you can request service online . When calling 1-800-AAA-HELP (800-222-4357), your location may be obtained to route your call to the nearest AAA Roadside Assistance Center.
  • 15. If I need roadside assistance and AAA is not available, how do I apply for reimbursement for towing expenses? Views: 908 Public
    If you are in need of service, please call AAA. We do not reimburse members that do not call AAA, with the exception of a police-ordered tow or a crash in which the member is unable to call AAA. If you are unable to obtain assistance directly from AAA, call the nearest service station and pay for the service rendered in full. Then, submit an application for reimbursement consideration as soon as possible and within 30 days of the service here Emergency Roadside Assistance Reimbursement Form .  More...
  • 16. Does AAA membership include trip interruption protection? Views: 791 Public
    Yes, AAA membership includes trip interruption protection benefits. For full details, please see the Automotive Benefits and Services section of the AAA Member Handbook .
  • 17. Does AAA offer car battery service? Views: 770 Public


  • 18. Do you offer plans for company cars? Views: 552 Public
    AAA memberships cover the member - not the vehicle. Membership plans are not available for company fleets used for business. AAA Members are covered in any vehicle.* If you are interested in corporate membership plan options for your employees, see our Corporate/Group Membership information. *Roadside Assistance benefits apply to four-wheel, motor-driven passenger, pleasure or recreational-type vehicles (vans, campers, and motor homes) provided services can be safely delivered. Altered vehicles   More...
  • 19. Does AAA membership include motorcycle coverage? Views: 456 Public
    Roadside Assistance Service for motorcycles is provided under AAA Plus RV and AAA Premier RV plans within AAA Minneapolis service territory, and will be handled by reimbursement if service is unavailable outside of club territory.
  • 20. Does AAA tow bicycles? Views: 334 Public


  • 21. Can I get roadside assistance if I'm not a AAA member? Views: 252 Public
    AAA Minneapolis operates City Lakes Roadside, a local emergency roadside service for non-AAA members. Leveraging our network of trusted local contractors, City Lakes Roadside offers battery boost, lockout, gas delivery, flat tire and towing services at retail prices - no membership required. City Lakes Roadside services all of Hennepin county and the cities of Columbia Heights, Hilltop, Fridley, & Spring Lake Park, Minnesota. Visit citylakesroadside.com for more information and to request serv  More...