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  • 1. What DMV services are available at AAA branches in California? Views: 23086 Public
    AAA Members can take advantage of select California Department of Motor Vehicles (DMV) services conveniently located at most AAA branches within California. Available In-Branch DMV Services: Vehicle Registration: Renewals (car, boat, trailer), duplicates (certificates, stickers), temporary permits, reinstatement of suspended registrations, out-of-state vehicle registration, Off-Highway Vehicle (OHV) registration/renewal. Titles Ownership: Duplicate titles, vehicle ownership transfers. License   More...
  • 2. How do I cancel my membership? Views: 21487 Public
    Thank you for contacting AAA. While we hope you'll continue enjoying the benefits of AAA, we understand if you need to cancel your membership. Here’s what you need to know: To cancel automatic renewal online: Log into your AAA online account . In the main Membership section (often highlighted), select the Manage option. From the menu (usually on the left), choose Automatic Renewal . Click the Automatic Renewal toggle switch to the Off position. This action will prevent fut  More...
  • 3. Is there a waiting period for Roadside Assistance after joining or upgrading AAA? Views: 18238 Public
    Here's what to expect regarding waiting periods for Emergency Roadside Assistance (ERS) after joining or changing your AAA membership: New Members Added Associates: A 48-hour waiting period generally applies for ERS after your payment is processed. Need Immediate Service? You can request roadside assistance right away by calling (800) 222-4357 . A $75 fee applies to waive the standard 48-hour waiting period. (Note: This fee may be waived in certain safety-critical situations). Membership U  More...
  • 4. How do I request a replacement Membership card if mine is lost, stolen, or out of date? Views: 15832 Public
    If your AAA Membership card needs replacement because it's lost, stolen, damaged, or expired, here’s how you can request a new one: Online Account: Digital Card (Recommended for Instant Access): Add a digital version of your card to your phone's wallet app (Apple Wallet or Google Wallet). Log in to your AAA online account and follow the links to add the card to your digital wallet. This card is valid immediately and updates automatically. (Note: Opting for a digital card often mean  More...
  • 5. How do I file a complaint regarding my AAA Membership or service? Views: 10369 Public
    If you need to file a formal complaint regarding your AAA Membership or a service experience, here are the ways you can contact us: Contact Member Experience Directly: Call the Member Experience Department at (800) 272-2877 . Hours: Monday - Friday, 8:30 AM - 5:00 PM PT. Contact Other Departments: Ask a representative to file a complaint case on your behalf by calling: Emergency Road Service at (800) AAA-HELP (800-222-4357) : Available 24/7. Member Services at (800) 922-8228 : M-F 7am-9pm PT,  More...
  • 6. Does my AAA Membership cover my whole family? Views: 10205 Public
    Yes, your AAA Membership benefits can extend to cover eligible family members, but they must be officially added to your account as Associate Members . Here’s a quick explanation: Primary Member: The first individual in a household to join AAA. This membership establishes the account and includes all standard AAA services and benefits according to the chosen membership level (Classic, Plus, or Premier). Associate Member: Available to others living in the same household as the Primary Membe  More...
  • 7. How do I order maps, TourBook Guides, and other travel information? Views: 9322 Public
    Visit us online to order AAA maps, TourBook Guides, and other travel materials. Be sure to browse the AAA TripTik Travel Planner , which lets you instantly create clear, easy-to-read maps you can print at home. The TripTik Travel Planner also includes the best fuel prices on your route, plus hotels, restaurants, and sightseeing activities along the way. AAA offers convenient online tools for accessing maps, TourBook Guides, and planning your trips: TripTik Travel Planner: For customizable routes  More...
  • 8. How do I manage the Digital Membership cards for my Family Members? Views: 9406 Public
    Each person on your AAA Membership, including Associate Members (family members), has their own unique membership number and manages their own digital card. Primary members cannot add or manage digital cards for their Associates via the primary account. Here's how Associate Members can access their digital card: Each Associate Member must have their own online account access. They can sign in or create a new online account on the AAA My Account page . To register for an online account, they   More...
  • 9. How can I file a claim? Views: 8083 Public
    If you have been involved in an accident and need to file a claim please visit AAA Claims .
  • 10. How do I update my address? Views: 7808 Public
    Keeping your mailing address up-to-date ensures you receive important membership communications like renewal notices. You can update your address in two main ways: Online: Sign in to your AAA online account . Once logged in, navigate to the main Membership section or tile. Look for and select an option like Edit Details . Update your address information fields. Make sure to Save the changes before exiting. By Phone: Call AAA Member Services directly at (800) 922-8228 . Hours: Monday - Frida  More...