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  • 1. What DMV services are available at AAA branches in California? Views: 26845 Public
    AAA is committed to helping Members outsmart life's everyday road blocks. We're happy to provide current Members with select DMV services in most of our AAA branches. For more information, visit https://mwg.aaa.com/automotive/dmv/ca-dmv-services . AAA branches in California offer the following services: Renew vehicle registration Renew boat/trailer registration Get duplicate registration certificates and temporary operation permits Get replacement registration stickers Order personalized  More...
  • 2. If I join AAA today and I have car trouble, can I immediately call for Roadside Assistance, or is there a waiting period? Views: 10140 Public
    Any new AAA Membership or added associates is subject to a 48 hour wait period after payment is received. The benefits of the new or upgraded Memberships and added associates, including AAA Emergency Road service, become available to Members only after wait period is complete. Safety situations will always be handled with the highest attention. In these exceptional situations we may waive the waiting period policy. Any Membership account change regarding upgraded AAA Memberships or added associa  More...
  • 3. What are the primary differences between the Classic, Plus, and Premier levels of AAA Membership? Views: 7968 Public
    AAA has three levels of membership: AAA Classic Membership Provides 5 miles of towing per breakdown incident. Members will be responsible for the payment of additional costs and expenses of tows that are in excess of 5 miles. Up to $50 reimbursement for car locksmith services AAA Plus Membership Provides 100 miles of towing per breakdown incident Up to $100 reimbursement for car locksmith services Free fuel and delivery AAA Premier Membership Provides 200 miles of free towing for one service cal  More...
  • 4. How do I cancel my membership? Views: 5938 Public
    AAA hopes that you never want or need to cancel your membership, but we understand that events occur where canceling your AAA is necessary. To cancel your AAA membership, please contact our Member Services at 800-922-8228. Representatives are available to assist you Monday-Friday 7 am to 9 pm PST and Saturday-Sunday 7 am to 7 pm PST. *At this time you are not able to cancel your membership online or via email
  • 5. Does my insurance cover rental cars? Views: 5667 Public
    You have rental car coverage if you have comprehensive and collision coverage on your existing auto insurance policy. It is recommended that you check with the rental company to determine the appropriate deductible you would be required to carry. Search Car Rentals
  • 6. How do I file a complaint regarding my AAA Membership or service? Views: 4595 Public
    There are four ways to file a formal complaint: You can contact the Member Experience Department directly at 800-272-2877. Experienced representatives are available to assist you Monday through Friday, 8:30 a.m. to 5:00 p.m. Pacific Time. You can contact the Emergency Road Service or Member Services departments to have the representative file a complaint case. Reach the Emergency Road Service department by calling 800-222-4357. Representatives are available to assist you 24/7. AAA Member Servi  More...
  • 7. How do I pay my AAA Insurance bill online? Views: 4371 Public
    To pay your AAA Insurance bill online, visit https://csaa-insurance.aaa.com/paymybill and follow the instructions on screen. You may choose to make a one-time payment or create a MyPolicy account to make payments, manage autopay, and save payment methods. On the Dashboard or Payments screens, locate the policy for which you'd like to make a payment and select the arrow. Confirm or edit the payment amount. You can choose to pay the minimum due, the full amount, or enter a different amount. Se  More...
  • 8. How do I request a replacement Membership card if mine is lost, stolen, or out of date? Views: 4275 Public
    We fulfill Membership card requests for Alaska, Arizona, Northern California, Montana, Nevada, Utah, and Wyoming. You may request replacement Membership cards from your online account, by emailing us, or over the phone. To request online: Please sign in to your online account . Once you are logged in, click on Request Replacement Card. You'll be asked to confirm your request. (You can also print a temporary card to use until your new one arrives, or download your digital card from the AAA   More...
  • 9. How do I add additional people to my AAA Membership? Views: 3764 Public
    You can add family to your Membership at any time. To add an Associate online, click here . (You will need an online account to do so.) If you are having issues adding an Associate Member online or prefer to speak to a representative, please call AAA Member Services at 800-922-8228. Note: Associate Members must reside in the same household as the Primary Member. College students can be Associates as long as their primary residence is the same as the Primary Member's. All Memberships on the s  More...
  • 10. How do I cancel auto renewal? Views: 3707 Public
    You can stop automatic renewal of your Membership through your online account or by calling AAA Member Services. You are unable to update this information if you are within your renewal period. To cancel online: Log into your AAA online account . Click on Manage Renewal. Choose Turn Off Automatic Renewal. Doing so will remove the credit card on file from our system. To cancel by phone: Call AAA Member Services at 800-922-8228. Select Option 2. The AAA Member Services team is available Monday  More...